invoices

A client has paid $200 as down-payment towards the purchase of a new television. How do I record this transaction in Zoho Books?

There are two methods to record a down payment from your customer:

  1. Using a retainer invoice
  2. Recording a payment from the customer

Using a retainer invoice

Note: This feature is available in all the editions of Zoho Books except EU.

  • Go to the Retainer Invoices module under Sales on the left sidebar.
  • Click + New to create a new retainer invoice.
  • Enter the necessary details and the amount you’ve received.
  • Click Save as Draft or Save and Send.
Create retainer invoice

When you create an invoice for the customer, you will have an option to apply this retainer invoice.

Recording a payment from the customer:

  • Go to the Payments Received module under Sales in the left sidebar.
  • Click + New to record a new payment.
  • Enter the necessary details and the amount you’ve received.
  • Click Save.
Record payment received

This amount will be saved as unused credits that can be applied to an invoice for this customer.

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