How do I add additional information to my customer’s billing/shipping address?

Sometimes, you might wish to add a few extra information to your customer’s billing/shipping address. It could be anything from VAT Number, a reference number, or a tracking ID.

You can use custom fields to enter these additional information and add them to your customer’s billing/shipping address by inserting the appropriate placeholders.

To do that,

  • Click on the Gear icon on the top-right corner.
  • Go to Preferences and click on Contacts
  • Add custom fields of your choice and click Save.
  • Now, head to the Customer Billing Address format or Customer Shipping Address format and click on the Insert Placeholder drop-down.
  • Choose the appropriate custom field label and custom field value.
  • Once done, click Save for the changes to take effect.
Was this document helpful?
Thank you for your feedback!
Want a feature?

Switch to smart accounting software. Switch to Zoho Books.   Start my free 14-day trial Explore Demo Account


VAT compliant accounting
software for small