Telegram Extension for Zoho Billing

Telegram is a cloud-based messaging app that lets you send messages, share media, and make voice or video calls. It supports one-to-one chats, group conversations, and public livestreams across multiple platforms.

This extension provides daily updates on your product’s performance in the channel you configure. You will receive product performance notifications for the previous day.

How the Extension Works

After you install and configure the extension, the selected Telegram bot sends daily product performance notifications to your configured Telegram channel at 10:30 AM.

Scenario: John, a subscription manager at Zylker Technologies, oversees five SaaS plans and monitors daily product performance to identify which plans are gaining or losing customers. Every morning, he logged in to Zoho Billing, reviewed each product's metrics, and manually shared updates with his team; a routine that took more than 30 minutes. After installing the Telegram extension, his team receives an automated daily performance report in their shared Telegram channel at 10:30 AM, with no one needing to open Zoho Billing for the morning check.

Key Benefits of the Integration

Receive daily product performance updates automatically in your Telegram channel.
Keep your entire team informed by adding multiple members to a shared channel.
Track the previous day’s product performance with no manual reporting effort.
Access daily product insights from any device where Telegram is available.

Install the Extension

Prerequisite:

Create a Telegram bot and add it to the required channel in Telegram. Keep your bot token and channel ID ready.

To install the Telegram for Zoho Billing extension:

Go to Zoho Marketplace and search for Telegram for Zoho Billing.
Click Install in the top right corner of the page.
Read and agree to the terms and conditions on the Extension Installation page.
Click Next.
Authorise the Zoho Billing connection:
- Hover over Billing Connection and click Connect.
- Click Connect on the following page.
- Allow the permissions required in Zoho Flow requests access to app data.
- Click Accept on the next page.
Click Next after the Zoho Billing connection is authorised.
Enter the Bot Token and Channel ID in the respective fields.
Click Install Extension.

Note: Zoho Billing encrypts and stores the bot token after you save it.

Customise the Extension

To update the Telegram configuration after installation:

Click Settings in the top right corner of the page.
Click Marketplace under Integrations & Marketplace.
Switch to the Installed Extensions tab.
Click View Details below the Telegram for Zoho Billing extension card.
Click Complete Installation in the extension details card.
Update the Bot Token and Channel ID fields.
Click Save.

Uninstall the Extension

To uninstall the Telegram for Zoho Billing extension:

Click Settings in the top right corner of the page.
Click Marketplace under Integrations & Marketplace.
Switch to the Installed Extensions tab.
Click View Details below the Telegram for Zoho Billing details card.
Click the More icon and select Uninstall.
Click Yes in the pop-up that appears to confirm.

The extension will be uninstalled, and you will no longer receive product performance notifications in your Telegram channel.

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