Why Zoho Support?

Looking for a help desk solution? Welcome to Zoho Support. Discover how your business can provide that awesome customer support.

Online & Web-Based

Zoho Support, an on-demand, web-based, help desk software allows your agents to access data from any location and provides the latest information to support your customers. It eliminates the cost of installation and maintenance, so that you can concentrate more on your business than on the software itself.

Smart Price

With plans starting at $12/agent for a month you can expect Zoho Support to revolutionize the way you provide support to your customers. Also if your customer support process involves a do-it-all team or your support costs stretches your budget, you can check out our Express plans. With unlimited user access, think of it as your customer support e-mail alias, but on steroids!

Feature Rich

Zoho Support is packed with features to increase the productivity of your support agents. You can automate your support process using Workflows. Set up customer Contracts; notify your agents, acknowledge your customers and more. It is easy to get started; effortless to scale and seamlessly integrates.

Customize Everything

Don't like a field..! Remove it. Want the Solutions tab to be read as Knowledgebase? Re-name it. Determine the best page layout, add fields, create tabs, and edit templates. Use our Rest APIs to integrate your helpdesk with your in-house system or a favorite application.

We are thrilled to get this product up and running!!!! Worked on customization today, migrated data looks solid, set up users / SLAs / escalations. -Stephanie, Fox Meadows Software
I like Zoho Support more each day as we experience the really neat & intuitive user interface and really cool reports builder. -Alok, Way India Corporation
Love using Zoho Support. Very intuitive. -Lara, Zylpha Ltd
Support responded to an urgent request in less than 5 minutes and resolved my issue! -Brendan, Etransmedia Technology Inc.

You aren't convinced yet? Learn more to know what you can expect from your helpdesk with Zoho Support.