Track and manage your entire product catalog online. You can keep details such as names, categories, prices and warranty periods, so that all this information will be easily available for your agents during a customer call.
Create and manage the product database with all the relevant minute details such as product name, manufacturer, warranty period and much more. Suitably categorize the products as per relevancy.
Generate a number of reports instantly for the products based on the category, associated tickets and support termination date.