Support Help

Edit Tickets

You can edit the tickets either from the Ticket Home page or from the Tickets Detail page.

To edit from the Ticket Home page, do the following:

  1. Move your mouse pointer over the particular ticket you want to edit.
  2. Click .
  3. Do the required changes in the Ticket.
  4. Click Save or Save and Add New.

To edit from the [Ticket] page, do the following:

  1. Open any ticket from Ticket Home Page.
  2. In the [Ticket] page, click Edit link.
  3. Do the required changes in the Ticket.
  4. Click Save or Save and Add New.

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