Support Help

Delete Requests

You can delete tickets from either the Tickets Home Page or Ticket detail page. Also, it is possible to delete two or more tickets simultaneously.

To delete a ticket from Tickets Home page, do the following:

  1. Move your mouse pointer over any particular Ticket.
  2. Click deleteicon.
  3. Click OK on the confirmation message.The ticket is deleted from the Tickets Module.

To delete a ticket from Ticket details page, do the following:

  1. From the Ticket Home page, open any ticket.
  2. Click Delete link.
  3. Click OK on the confirmation message.The ticket is deleted from the Ticket Module.

To delete more than one ticket, do the following:

  1. From the Ticket Home page, select the tickets you want to delete.
  2. Click Delete button displayed at the top.

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