Support Help

Delete Records

You can use this method to delete the selected record (you must specify unique ID of the record) which is moved to the recycle bin.

Note:

  • Using this method, you cannot delete the records permanently from your account and this method is available for all modules.

Request URL to deleterecords:

XML: https://support.zoho.com/api/xml/MODULE/deleterecords?authtoken=AUTHTOKEN&
portal=PORTALNAME & department=DEPARTMENTNAME&id=RECORDID
JSON: https://support.zoho.com/api/json/MODULE/deleterecords?authtoken=AUTHTOKEN&
portal=PORTALNAME & department=DEPARTMENTNAME&id=RECORDID

Note:

  • Replace MODULE with any one of this requests, solutions, accounts, contacts, contracts, products, tasks. Replace AUTHTOKEN, PORTALNAME, DEPARTMENTNAME, RECORDID with your authtoken, portal name, department name and record id respectively.

Request Parameters:

Parameters Type Description
authtoken* String Encrypted alphanumeric string to authenticate your Zoho credentials
portal* String portal of your Zoho Support
department* String department of your Zoho Support
id* Long id of the record to be deleted

Sample URL:

https://support.zoho.com/api/xml/requests/deleterecords?authtoken=AUTHTOKEN&portal=demosupport& department=demodepartment&id=220909099990

Result :

Record Id(s) : 220909099990,Record(s) deleted successfully

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