Support Help

Create Sections

New Sections helps you to organize the articles in related folders. You can add a new section, rename an existing section, and move sections and sub-sections to a different parent section. It allows you to organize articles in a logical manner that would meet your organization's needs. You can also add a section in the account so that yours customers can view that specific folder.

To create new section, do the following:

  1. In the Help Center home page, right click the Category <Name> located on the left pane.
  2. Click Create Section.
  3. Provide a name to this section.
  4. Click Rename Section to rename a topic.
  5. Click Make all Articles Public to mark all the articles as public.
  6. Click Make all Articles Private to mark all the articles as private.