An organization can be located in a specific geographical region and have its branches all around the world. This influences how the operational hours, holidays, SLAs and business rules are calculated.
In Zoho Support, you can specify details about your organization. This can include information about the company like it's name, contact numbers, Web site URL, fax numbers, primary contact, address and locale. The table below gives you a list of fields that you will be required to fill while specifying the details of your company:
| S.No. | Field | Description |
| 1 | Company Name | Enter the name of your company |
| 2 | Employee Count | Enter the number of employees |
| 3 | Phone | Enter the official phone number of your company |
| 4 | Web site | Enter the URL of your company's Web site |
| 5 | Primary Contact | Select the name of the first person, from your company, who registered with Zoho Support |
| 6 | Alias | Specify the alias name of the primary contact |
| 7 | Description | Enter a description about your company |
| 8 | Mobile | Enter the official mobile phone number of your company, if any |
| 9 | Fax | Enter the fax number of your company |
| 10 | Street | Specify the primary address of your company |
| 11 | State | Specify the state in which your company is located |
| 12 | Country | Specify the name of the country in which your company headquarters are located |
| 13 | City | Specify the city in which your company is located |
| 14 | Zip | Enter the postal code of the official postal address of your company |
| 15 | Currency Locale | Select a country. The currency of this country will be displayed on your pricing page. Currently we do not support multiple currencies. You can only select one country. |
To enter information about your company, follow the steps given below:
Note:
