Zoho Support helps you to better understand and interact with your customers by integrating your favorite applications with it. The Apps and Add-ons will improve your efficiency while working with support tickets, bugs and customers.
Your support team can engage and provide comprehensive support to your customers on Facebook and Twitter. With Zoho Support for Google Apps, you can seamlessly import users and contacts into your helpdesk. Additionally there is an SMS add-on for sending text notifications to your customers and agents.
Connect your helpdesk with an array of apps like Zoho CRM, Social Support (Twitter & Facebook), Twilio (cloud telephony) etc., to get your important activities done in a single platform. Learn More