You can use this method to add data into Zoho Support from third-party applications.
URL format to addrecords:
|authtoken*||String||Encrypted alphanumeric string to authenticate your Zoho credentials|
|portal*||String||portal of your Zoho Support|
|department*||String||department of your Zoho Support|
|xml*||string||This is a XML string and the format should be same as how get records in XML format during your fetch API|
https://support.zoho.com/api/xml/requests/addrecords?authtoken=AUTHTOKEN&portal=demosupport & department=demodepartment&xml=XMLDATA
XMLDATA should be the following format :