JavaScript APIs

$zoho.salesiq.visitor

.visitor.chat()To handle an event on initiating a chat

This event handler allows you to invoke a method, when a visitor initiates the chat.

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.visitor.missed()To handle an event for missed chat

This event handler allows you to invoke a method, when the chat is missed.

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.visitor.offlineMessage()To handle an event when the agents are offline

This event handler allows you to invoke a method on submitting an offline request.

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.visitor.rating()To handle an event on submitting feedback rating

This event handler allows you to invoke a method, when a visitor rates the support session.

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.visitor.feedback()To handle an event on submitting a feedback

This event handler allows you to invoke a method on submitting the feedback message.

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.visitor.idle()To handle an event when the visitor is idle

This event handler allows you to invoke a method, when the visitor turns to idle state.

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.visitor.active()To handle an event when the visitor is active

This event handler allows you to invoke a method, when the visitor resumes to an active state from idle.

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