Business Intelligence Tool

Analyze and track key help desk metrics. Be empowered. 1 Million Users. 10 Million Reports and Dashboards. 1 Reporting Service

Zoho Reports lets you easily analyze all of your data in Zendesk. Slice and dice your Zendesk data the way you want. Make informed decisions and gain insights into your customer support activity. Analyze and track agents' performance, NPS score, ticket inflow, satisfaction rating, and much more.

Customer Buzz


Martin RodgersCustomer Loyalty Expert, Success Academy - Derby

Data is automatically pulled and presented in powerful dashboards for us to identify new courses of action. We were blown away by the amount of pre-made dashboards. Virtually everything we needed was there in one place.

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Top Rated Business Intelligence Software