Note:

Parsing will be skipped if the required data is unavailable, i.e, if you've selected the Moderate parsing mode and the resume does not contain neither the phone number OR the email address of the candidate, parsing will be skipped. (subject to the AND/OR conditions depicted under the mode selection section).

Configuration

• Go to Setup > Resume Management > Resume Inbox.

• Under the Configured Accounts section, you can view and manage your resume inboxes.
  
  Note:
  Once you've configured your Portal account, the portal mailbox will be listed under Configured Accounts. This provides you with a more readable mailbox that you can copy and forward to candidates. When the portal mailbox is created, it is set to Lenient Parsing Mode by default.
  

• Under the Duplicate Check section, select Overwrite existing candidate data or Retain existing candidate data to perform the related action when duplicate records are found. Duplicate records are identified using the email id provided in the resume.

• Choose a Parsing Mode and balance the accuracy and success rate of your parser. You have three Parsing Modes, namely, Lenient, Moderate & Strict.
  

• Under Candidate Source Mapping, select the source of the candidate and select the status of the parsed candidate under Candidate Status Mapping.

• Click Save.

Your Resume Inbox is now configured. You'll now be able to add candidate records into your Zoho Recruit account by parsing resumes sent as email attachments. You can view the candidate record you that was added and the reason of failure if the parsing is unsuccessful under the Parsing Results tab.

1. The email did not have an attachment present.
   
2. The attachment file was empty
   
3. The attachment was of an unsupported format. (Supported Formats: .pdf, .doc and .docx)
   
4. If you have exhausted your API call limit.

The Skipped tab will list attachments that were not parsed as they did not contain the mandatory details as per your selected Parsing Mode. You can select a different Parsing Mode and reparse the resume by clicking on the Parse button.

Note:

• You can filter by user using the user drop-down.
  

• You can filter by time period using the Select Period drop-down
  

Job Mailbox

Edition Required: Available for all paid plans of both the Staffing Agency and Corporate HR editions of Zoho Recruit.

Limits