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Why am I getting a transaction failure message?

While processing payment, the transaction can fail due to several reasons. Below are some of the reasons with suggested solutions.

Possible reasons for transaction failure

  1. Temporary network congestion causing rejection of the card details
    Cause: A problem with the network or payment gateway
    Suggested Solution: Try to process the payment at a later time
  2. Network timeout error
    Cause: A problem with the network or payment gateway
    Suggested Solution: Try to process the payment at a later time
  3. License requirement not specified
    Cause: Initiating an upgrade without selecting the license requirement
    Suggested Solution: Make a valid license selection (recruiter/add-ons) before clicking on upgrade

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