1. For how long can I use the 'Free' Zoho Projects edition?

You can Signup for a Free Project - Unlimited Users. This plan is FREE forever with unlimited users. You can manage one project, upload files upto 100MB disk space but Project Templates, Documents and Timesheet features are disabled for this plan.

2. How can I upgrade to a higher plan ?

The portal owner is the only person who can upgrade the account.

To upgrade your plan :

1. Go to Upgrade/Downgrade Billing tab of Zoho Projects present in My Home.
2. In this you can see the complete pricing chart with various plans.
3. Select a suitable plan that matches your requirement and click Upgrade button.

Note : You can upgrade from any level to any level at any time.

3. How can I downgrade to a lower plan ?

In order to save your projects, you can only downgrade to a lower plan that can handle your current active projects.

For example, if you currently have 20 active projects you can’t downgrade to the standard plan because the standard plan only allows 10 projects.
You’ll have to delete or archive 10 projects before you can downgrade to standard plan.

4. Can I upgrade / downgrade or cancel a plan at anytime ?

Absolutely. Zoho Projects is a month-to-month service so you can upgrade, downgrade, or cancel at any time.

5. What happens when I upgrade chat(s)?

When you upgrade Chat addon, the amount will be transacted immediately for chat. From next billing period onwards chat amount will also be transacted along with project plan amount.

6. What happens when I upgrade wiki(s)?

When you upgrade Wiki Addon, the amount will be transacted immediately for wiki. From next billing period onwards wiki amount will also be transacted along with project plan amount.

7. What kind of payments do you accept?

We currently accept payments via Visa, MasterCard, American Express. We do accept payments via PayPal upon user request. For PayPal related payments you need have an account with PayPal. In addition, we also accept payments via check transfer but we provide this facility only for Yearly subscription irrespective of the selected plan and not otherwise.