Workflow Management

Configure the Status settings like Open, Closed, Assigned, Resolved, Verified, Reopen and In Progress. In addition, you can add Custom Statuses so that you can customize, add, edit and delete your statuses.

• Issue status
• Add issue status
• Edit / delete issue status

Issue status

Each issue has a status, which indicates the development stage of the issue. The following are the default statuses

1. Open - All issues which are posted newly will be assigned the Open status by default
2. Analyzed - The issue is being Analyzed
3. Closed - Resolved and Tested issues, fixes for which are brought into Runtime
4. Analyzed - The issue is being Analyzed
5. Assigned - The issue is assigned to a user
6. Resolved - Issue is fixed and it is to be resolved. Once tested the issue can be moved to closed or reopened
7. Verified - The issue is Verified by the tester and needs to be closed
8. Reopen - Closed/to be tested issues failed are reopened. From reopened status the issue can be moved to InProgress or Resolved or Closed
9. InProgress - The owner of the issue is working on the issue

You can modify the statuses as per your requirement. If you want to change the default status, Click the edit link corresponding to the status for which you want to set as a default one. Also you can add your own statuses using "Add Status" link present at the bottom. In addition, you can order it to your own choice using the drag and drop option. Furtheremore, you can delete the existing statuses (Default status can not be deleted).

Add issue status

1. Login as Project Portal Administrator
2. Select the Bug Settings tab.
3. Click Status & Workflow link
4. Now click Add New Issue Status Link present at the bottom. The following window is opened

Edit / delete issue status

You can not edit the default statuses. You can edit your own issue statuses which was added by you.

1. Click Edit link corresponds to the status details to be changed. The following screen will be displayed
2. Modify the Status Name, Description or Image and click Update
3. The Status details will be updated.

You can delete the status that are not required by you using the delete link next to the status.