Yes, bug tracking is available in the free plan but you can access the Bugs module only for one project in Zoho Projects.
Yes! You can file bugs in all the projects available in our paid plans, provided you also purchase our bugs add-on along with the respective paid plan. Otherwise, you can access the Bugs module for only one project in Zoho Projects. Head to our Plans and Pricing page to know more details.
Business Rule is a filter that you will apply to your bugs to organize them. You can define Business Rules that will enable you to classify the bugs and perform action such as changing the severity, status, module, classification and assigning the bug to a user. Business Rule will be triggered when the bug matches the defined business rule criteria.
Yes. The portal administrator is the only person who can create a module for your bug tracking module.
Each issue has a status, which indicates the development stage of the issue. The following are the default statuses:
You can modify the statuses as per your requirement. In addition, you can reorder the status using the drag and drop option. Further, you can delete the existing statuses too (Default status cannot be deleted).
Yes. You can associate a bug to an existing milestone when submitting an issue. Learn More.
Yes. My Bugs view provides a consolidated view of bugs filed by you or assigned to you for a project.
Yes. The client user will be able to change the bug status only when they are assigned to the bug.
To assign the bug to the client user, the following two conditions must be met:
1. The Assign external bugs to client users option must be enabled: Once you are in the Bugs module, click Bug Settings --> Configuration menu and enable this option.
2. The bug's flag must be external: You will be able to see the list of client users while filing the bug only when the External flag option is opted.
Yes, you can associate a task to a bug and vice versa. Learn More.
No, you cannot change the order of custom fields.
Yes, you can reorder the bug fields. Learn More.
Yes, you can create as many SLA rules as desired for the bugs. Learn More.
Yes, it is possible to link a bug with one or more other bugs under the Link Bugs tab. You can specify the link type as one of "blocks","depends on", "is related to","is duplicate of". Learn More.