1. What is Zoho Projects?

Zoho Projects goes beyond the traditional project management space. Of course it also offers great planning and reporting capabilities, but Zoho Projects is better because it is social too combined with collaboration and bug tracking features.

Zoho Projects allows users to post their working status and allows project members to chat with each other. The Project Stream helps all the team members get instant updates about what's going on with the project. And you can keep all content organized and accessible by centrally posting files and easily creating a project web page or documentation.

2. Is Zoho Projects reliable and confidential? Is my data safe and secure with Zoho?top

At ZOHO Corporation, we respect your need for online privacy and protect any Personal Information that you may share with us, in an appropriate manner. As a condition to use of Zoho Services, you consent to the terms of the Privacy Policy Statement as it may be updated from time to time.

In addition we are US/EU Safe Harbour Compliant.

Zoho takes the security of your data and information very seriously. We have taken many different steps to help ensure the safety of your data. This includes physical security practices (like 7x24x365 security, video monitoring, biometric access, bullet-resistant walls), Network Security (encryption, intrusion detection/prevention), People Processes and Redundancy/Business Continuity.

For more details see Security Policy

3. How do I get started with Zoho Projects?top

If you click the Sign Up for Free link you will be redirected to a sign up page. Here you need to fill in some basic information like e-mail address, name and create your Zoho Projects account.

Zoho Projects free plan offers the following features to get started with :

1. Create milestones, task list and tasks
2. Set task dependencies and reminders
3. Gantt and resource utilization charts
4. Document sharing
5. Email management
6. Collaborative dashboard
7. Interactive forums
8. Chat Rooms
9. Team Intranet (Wikis)
10. User Management
11. Portal customization
12. Shared group calendar
13. Import Basecamp projects
14. Import contacts from Zoho CRM / Mail Suite
15. Import Microsoft projects (both MPP / MPX)
16. Works with Google Apps like Google Docs, Calendar, Gmail, iGoogle & Sites

Note: Subtasks, Timesheets, Bug Tracker and Project Templates are available only in paid plans.

For more details see Plans and Pricing

4. What are the browsers supported for Zoho Projects access?top

The supported browsers are Internet Explorer, FireFox, Safari, Chrome and Opera.

5. Does Zoho Projects has multi-language support? top

Yes. Zoho Projects supports 16 different languages like Chinese, Czech, Danish, Dutch, English(US), French, German, Italian, Japanese, Polish, Portuguese, Portuguese (Brazil), Russian, Spanish, Swedish, Korean and Turkish.

Note : If you wish to see pages in your favorite language then send a request to support[at]zohoprojects[dot]com

6. How can I change the Portal URL?top

The Portal URL can be changed by the Portal Owner only.

To change the Portal URL :

1. Go to the Settings tab and click the Company Profile link
2. Click the Portal URL Change link
3. Type-in the URL you like to have for your portal
4. Click the Change the Portal URL button

The new portal name will reflect in your portal url.

Note: No special characters are allowed in the portal URL

7. Is it possible to have multiple administrators in a portal?top

Yes. There can be multiple administrators for a project.

1. To add a new user as Admin

1. Go to All Users tab
2. In Company Users section, click Add User option
3. Type the user's email id and select the user role as Admin
4. Click Add User button

2. To update an existing user's role as Admin

1. Go to All Users tab
2. In Company Users section, mouseover the user's email id
3. Click Edit option and select Admin role
4. Click Update User button

8. Do the archived projects count against my number of project for billing purposes? top

No. Only the Active projects in a portal are taken into account for the total allowed projects.

9. How to change my e-mail address?top

To change the email address :

1. Log-in to accounts.zoho.com
2. Click the Email Address option
3. Click the Edit button and update the email id.

10. Can I change the portal owner in Zoho Projects?

Yes. You must be the Portal Owner in order to change the ownership. The ownership can be changed to another user who is in the Admin role.

To change the ownership :

1. Go to the Settings tab and click on the Company Profile link
2. Click the Portal Owner Change link
3. Select the new portal owner from the drop-down and click the Change the Portal Owner button

This will update the new portal owner.

Note :

1. Portal Owner Change is enabled for the paid plans only.
2. Portal Owner Change is not available for the portals that are mapped with Google Apps domain.