Privacy Policy
7th November 2006
This is a website owned by AdventNet, Inc.
Our postal address is
5200 Franklin Dr, Suite 115
Pleasanton, California (CA) 94588
We can be reached via e-mail at support@zoho.com
or you can reach Zoho Customer Support Services by telephone at 888 900
9646.
General
At AdventNet we respect your need for online privacy and protect any
information that you may share with us, in an appropriate manner. Our
practice as regards use of your information is as set forth below. As
a condition to use of our services, you consent to the terms of the Zoho
Privacy Policy as it may be updated from time to time.
Children’s Online Privacy Protection
In compliance with the Children's Online Privacy Protection Act of 1998,
AdventNet does not collect Personal Information from users who are under
13 years of age. Since it is necessary to provide Personal Information
for creating a Zoho Account, we do not provide our services to persons
below 13 years of age.
Demo Login
Since we understand that you may wish not to disclose your Personal Information
for trying out our services, we provide you the option of Demo Login for
all Zoho services. The contents created by you using the Demo Login will
be accessible to all persons using the Demo Login. Hence we specifically
request you not to store your personal and sensitive information, files
and documents while using the Demo Login.
Information Recorded and Use:
- Personal Information
During the Registration Process for creating a Zoho Account, we
request for your name and email address. You will also be asked to
choose a unique username and a password, which will be used solely
for the purpose of providing access to your Zoho Account. Upon registration
you will have the option of choosing a security question and an answer
to the security question, which if given, will be used solely for
the purpose of resetting your password. Your name and email address
will be used to inform you regarding new services, releases, upcoming
events and changes in this privacy policy.
- Account Usage Details
Your Account Usage Details such as time, frequency, duration and
pattern of use, features used and the amount of storage used will
be recorded by us in order to enhance your experience of the services
and to help us provide you the best possible service.
- Contents of your Account
We store and maintain files, documents, to-do lists, emails and
other data stored in your Account at our facilities in the United
States or any other country. Use of Zoho Services signifies your consent
to such transfer of your data outside of your country. In order to
prevent loss of data due to errors or system failures, we also keep
backup copies of data including the contents of your Account. Hence
your files and data may remain on our servers even after deletion
or termination of your Account. We assure you that the contents of
your Account will not be disclosed to anyone and will not be accessible
to employees of AdventNet. Neither do we process the contents of your
Account for serving targeted advertisements.
- Financial Information
In case of services requiring payment, we request credit card or
other payment Account information, which will be used solely for processing
payments. Your Financial Information will not be stored by us. Subject
to your prior consent and where necessary for processing future payments,
your Financial Information will be stored in encrypted form on secure
servers of reputed Payment Gateway Service Provider.
- Visitor Details
We use the Internet Protocol address, browser type, browser language,
referring URL, files accessed, errors generated, time zone, operating
system and other visitor details collected in our log files to analyze
the trends, administer the websites, track visitor's movements and
to improve our website.
Cookies
We use temporary and permanent cookies to enhance your experience of
our services. Temporary cookies will be removed from your computer each
time you close your browser. By selecting ‘keep me signed-in’
option in Zoho services, a permanent cookie will be stored in your computer
and you will not be required to sign-in by providing complete login information
each time you return to our website. If you have turned cookies off, you
may not be able to use registered areas of the websites.
Links from our website
Some pages of our websites contain external links. You are advised to
verify the privacy practices of such other websites. We are not responsible
for the manner of use or misuse of information made available by you at
such other websites. We encourage you not to provide Personal Information,
without assuring yourselves of the privacy policy of other websites.
With whom we share Information
We will obtain your prior specific consent before we share or disclose
your personally identifiable information to any person outside AdventNet.
We may share generic aggregated demographic information not linked to
any Personal Information regarding visitors and users with our business
partners and advertisers. Please be aware that as an Internet Service
Provider, laws in various jurisdictions in which we operate may obligate
us to disclose user information and the contents of the Accounts to the
local law enforcement authorities under specifically defined circumstances.
How secure is your Information
We adopt appropriate data collection, storage and processing practices
and security measures, as well as physical security measures to protect
against unauthorized access, alteration, disclosure or destruction of
your Personal Information, username, password, transaction information
and data stored in your Account. Access to your name and email address
is restricted to our employees who need to know such information in connection
with our services and are bound by confidentiality obligations.
Your Choice in Information Use
You will be required to register for our services by providing Personal
Information. If you choose not to provide your Personal Information, we
will be unable to provide you the services. We do provide you with the
option of not choosing a secret question and the answer to it; however,
we may not be able to reset your password for you. We also provide you
with the option of opting out from receiving mails from us; however, you
will not be able to receive email notifications of new services, releases,
upcoming events and changes to the Zoho Privacy Policy. In the event we decide to use your Personal Information for any purpose other than as stated in this Privacy Policy, we will offer you an effective way to opt out of the use of your Personal Information for those other purposes.
Accessing, Updating and Removing Personal Information
We provide users with access to their personally identifiable information.
Users may correct, update or remove any such personally identifiable information
either through their Zoho Account or by contacting Zoho Customer Support
Services. Such changes may take up to 48 hours to take effect.
Enforcement of Privacy Policy
We make every effort including periodic reviews to ensure that Personal
Information provided by you is used in conformity with this privacy policy.
If you have any concerns regarding our adherence to this policy or the
manner in which Personal Information is used for the purpose of providing
the services, kindly contact Zoho Customer Support Services at support@zoho.com.
We will contact you to address your concerns and we will also co-operate
with regulatory authorities in this regard if needed.
Notification of Changes
Any changes to the Zoho Privacy Policy will be posted on our websites
in order to keep you informed of any changes in nature of information
collected, manner of collection, use and sharing of information. If at
any point we decide to use personally identifiable information in a manner
different from that stated at the time it was collected, we will notify
you by email and provide you with the ability to opt out of these new
uses unless you have opted out from receiving email notifications from
us. You will not receive email notification of minor changes to the Zoho
Privacy Policy. If you are concerned about how your information is used,
you should check back at http://www.zoho.com/privacy.html
periodically.
END OF PRIVACY POLICY
If you have any questions or concerns regarding this privacy policy,
please contact us at legal@adventnet.com.
|
