In Zoho People, there are totally 5 default user roles: Admin, Manager, Team Member, Director and Team Incharge. You can edit the role name of Director and Team Incharge whereas you cannot edit the role name of Admin, Manager and Team Member as they are the standard roles of Zoho People.
Please check out our Pricing page to know the plan and user package details. You can also purchase 25 user add-on plan as and when needed. If you would like to purchase more than 500 user licenses, please contact us at and we will update it manually.
|Plan||Total number of users|
|Free Plan||Only 5 users|
|Standard Plan||Upto 25 users|
|Premium Plan||Upto 50 users|
|Enterprise Plan||Upto 100 users|
For more information on the Plans, have a look at our Pricing page
No, the terminated employees will not be accounted for the user license.
To mark an employee as terminated, follow the steps below.
No, not necessary. You need to fill in the details only for mandatory fields like employee ID, email ID, first name and last name. Later, you can update the other fields.
It depends on the plan you have purchased. Please check out our Pricing comparison page for more details.
To change the role of an employee, follow the steps below.
|Only one Super-admin.||Number of Admins.|
|Super-Admin has unrestricted access to all modules.||Admin also has unrestricted access to all modules.|
|All license related emails would be sent to the Super-Admin email ID.||Admins won't get any license related emails.|
Yes, Admin can edit the photo of other employees in the organization. The option 'Display admin uploaded photo' should be enabled in order to edit the photo. Here's how you can do this:
|User Logins||Employee Profiles|
|Employees can access Zoho People.||Employees cannot access Zoho People.|
|Users can access employee Self-service portal and other forms in the account.||These accounts are managed by HR/Administrator for processing employees' leave, attendance and other related form records.|
|Email ID is mandatory while adding users.||Email ID is not mandatory while adding non-users.|
For privacy reasons, we have not given permission to users to change the email IDs of other users. However, one can edit the email ID by themselves by logging into Zoho Accounts.
Ex-employees are former employees of the organization who have been resigned, terminated or deceased. You can view the list of ex-employees as follows:
The system will automatically consider the first user who creates the organization as the Super-Admin. However, you can later change the role of another Admin as the Super-Admin, as per your need and requirements. Follow the steps below to do so:
A Favorite employee is someone you frequently contact in your organization. Simply tap the star on the employee profile to mark it as favorite. Once you've marked an employee as favorite, you'll be able to access it any time from the 'Favorites' tab under 'Home'.