FAQ

What is an organization?

Generally, an organization is an organic structure that consists of a group of members to perform some given tasks. In Zoho People, organization refers to your company where you can store and manage all your employee information from a centralized location.

My Organization already has a Zoho People account. How do I join my organization?

If your organization already has a Zoho People account, please contact your HR Administrator to send the invitation link to your email address. Once you receive the invitation email, please click the link to accept the invitation in order to join your organizational account.

Note:

  • If you don't find the email in your inbox, please check your Spam folder.

I have a Zoho account and my Company has one too. I would like to join my company's organizational account. What do I have to do now?

In this case, please contact us at . We will untag you from your personal account and will manually associate your account with the existing organizational account.

I'm an HR Administrator and would want to create a Zoho People account for my company. How do I do that?

If you are an HR Admin, please click 'Create My Organization' to add users and set up your organizational account. Here are some of the help links that explains in detail about the overall  SetupAdding/Inviting UsersImporting Users and much more.

How do I modify the date format in my account?

  1. Go to 'Setup' at the top of the page.
  2. Click 'Company Settings' under 'Setup Organization'.
  3. Scroll down and go to 'Display settings'.
  4. Modify the Date format.
  5. Click 'update' at the bottom of the page.

How do I change/upload my company logo?

  1. Go to 'Setup' at the top of the page.
  2. Click 'Company Settings' under 'Setup Organization'.
  3. Click 'Change Logo'.
  4. Choose the image file from your computer.
  5. Click 'Upload logo'.

Where do I check the employee and department hierarchy in Zoho People?

  1. Go to 'Organization' tab.
  2. Click 'Department Tree' to view the department hierarchy.
  3. Click 'Employee Tree' to view the employee hierarchy.

People FAQ Organization Setup