PLEASANTON, Calif.--(BUSINESS WIRE)--Zoho today announced Zoho Discussions, the company’s product that allows businesses and organizations to create internal and external communities. With Zoho Discussions, organizations can improve their support experience through customer support forums, conduct customer research and get insights on preferences with product idea boards, and create intranet discussion forums for internal conversations. A video tour of Zoho Discussions is available at http://www.youtube.com/watch?v=pn-7i7l2xOE.
"We want to provide our customers with the relevant applications they need to run their businesses," said Raju Vegesna, Zoho evangelist.
"Zoho Discussions is another piece of that puzzle. It’s a key application that customers can easily include in their website to create a natural spot where customers gather to exchange ideas and experiences, support each other and provide feedback to the company. For example, Zoho Discussions has been powering our own Community site, forums.zoho.com, that we use to stay in close contact with customers, partners and our own teams. So, we’ve seen how effective this form of interaction can be."
While it is just being introduced to the marketplace today, Zoho Discussions has quietly been in service for some time. Zoho has been using it as the technology behind the company’s own Zoho Forums. In that capacity, Zoho Discussions has proven itself by handling hundreds of active discussion threads each day. Now, Zoho users can make discussion forums available to their customers, colleagues, partners and the public at large – all while maintaining their preferred branding.
Zoho Discussions is available immediately. In addition to the free version, Zoho Discussions offers paid plans starting at $25 per month (for an unlimited number of users) with increasing functionality and flexibility.
Zoho news releases: http://www.zoho.com/in-the-news.html
Zoho product videos: http://www.zoho.com/product_videos.html
Zoho general videos: http://www.zoho.com/videos.html
Zoho blogs: http://blogs.zoho.com/
Zoho is a comprehensive suite of award-winning on-line business applications. Customers use Zoho to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho has launched 20 different applications — from CRM and Invoices to Mail, Reports, and Wikis. Zoho has received numerous awards, including a 2009 Webware 100 Award, a 2008 PC World “25 Most Innovative Products Award” and a 2007 TechCrunch “Best Enterprise Start-up.”
Zoho is a division of ZOHO Corp., a privately-held and profitable company. With headquarters in Pleasanton, CA and offices in Austin, New Jersey, London, Tokyo and Beijing, ZOHO Corp. serves the technology needs of more than 40,000 customers worldwide. For more information about Zoho, please visit http://www.zoho.com/.
All brand names and product names are trademarks or registered trademarks of their respective companies.
Tags: Zoho, Zoho Discussions, on-line business applications, cloud