Zoho Mail User Guide

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Steps to Configure

  1. To begin with, you need to enable IMAP Access of your account.
  2. Log in to Zoho Mail and Enable IMAP access in the Zoho Mail Settings page. Save the Settings.
  3. Open Microsoft Outlook from your desktop.
  4. Browse to Tools » Account Settings » Email Accounts » Email tab
  5. Click New to open ‘Add new email account’ window.
  6. In Add New Account settings page, Select ‘Manually configure Server settings or Additional Server Types’ » Click Next
  7. In ‘Choose Email Service’ page, select Internet mail, click ‘Next’.
  8. In Add New Email Account page, type the following details.
  9. User Information
    1. Your Name – Preferred Display Name
    2. E-mail Address – Provide ZOHO Email Address – username@zoho.com
  10. Server Information
    1. Account Type – Select IMAP for enabling IMAP
    2. Incoming mail Server – IMAP.zoho.com
    3. Outgoing mail Server – smtp.zoho.com
  11. Logon Information
    1. User name – Zoho username (without @zoho.com)
    2. Password – Zoho Account Password
    3. Select ‘Remember Password’
  12. Click on ‘More Settings’,
  13. In the popup that appears, click on Outgoing Server
    • Select ‘My outgoing server (SMTP) requires authentication’
    • Select the option ‘Use same settings as my incoming server’
  14. Select the tab ‘Advanced’
    • Incoming Server (IMAP): 993
    • Select ‘This server requires an encrypted connection (SSL)’
    • Outgoing Server (SMTP): 465
    • Select ‘SSL’ from the drop down for encrypted connection
    • Delivery Section
    • Select ‘Leave a copy of messages on the server ‘ if you need it in ZOHO mail also.
    • Click ‘Ok’. You will be back to ‘Add New Email Account’ dialog.
  15. Click ‘Test Account Settings’. Outlook will test the settings by sending a Test mail.
  16. When the tests are successful, Outlook displays a popup as shown.
  17. Click Close
  18. In the ‘Add Email Accounts’ Window, click Next.
  19. Outlook will display a message for successful completion of Wizard.
  20. The folder structure in your Zoho account will be replicated here.

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