If you are a key-savvy user, you can now use key board shortcuts for the most repeated actions you perform in Zoho Mail. Moreover, you can even customize the key board shortcuts to match your requirements. For example you may configure the combination 'in' to go to the Inbox instead of 'gi' , 'se' to go to the sent items instead of gs, 'lab' to view the labeled items (first label in your list) etc instead of the standard Keyboard Shortcuts used earlier. Using Keyboard shortcuts makes your mailing tasks easier, reducing the number of clicks.
If you are just comfortable using mouse and do not need keyboard shortcuts, you have an option to disable Keyboard shortcuts .

Note:
| Default Keyboard Shortcuts (Cannot be Disabled) | |
| Key Combination | Actions |
| Up arrow (?) | Read Previous Message |
| Down arrow (?) | Read Next Message |
| Left arrow (?) | Expand Folder |
| Right arrow (?) | Collapse Folder |
| Esc | Clear menu |
The Keyboard shortcuts in the following table can be disabled, however are predefined and cannot be customized. If you disable keyboard shortcuts, the shortcuts listed in the below tables will be disabled and will not work.
| Predefined Keyboard Shortcuts | |
| Key Combination | Actions |
| Ctrl + enter | Send message |
| Ctrl + Shift + enter | Send message immediately |
| Ctrl + s | Save draft |
| Ctrl + Shift + y | Save Template |
The Keyboard shortcuts available before customization are listed below. You can click and edit the key combination in the Keyboard Shortcuts page, for the actions to customize as per your preference.
| Customizable Keyboard Shortcuts | |
| Key Combination | Actions |
| c | Compose |
| / | Search |
| r | Reply |
| a | Reply All |
| f | Forward |
| . | Open Mark as menu |
| s | Show the original message content |
| t | Open message in new tab |
| o | Open message in new window |
| \ | Close preview |
| m | Fetch new messages (Refresh) |
| d | Move to |
| ! | Report as spam |
| ? | Open shortcut menu |
| Esc | Clear menu |
| y | Clear label |
| Shift + p | Print message |
| Shift + u | Mark as unread |
| Shift + i | Mark as read |
| Del | Delete message |
| l | Labels |
| e | Edit as new |
| Shift + a | Archive |
| Go to | |
| g then i | Go to Inbox |
| g then u | Go to Unread view |
| g then s | Go to Sent messages |
| g then d | Go to Draft |
| g then f | Go to Flagged messages |
| g then a | Go to All messages |
| g then l | Go to labeled messages |
| Selection | |
| x | Select message |
| Ctrl + a | Select all messages |
| Ctrl + d | Deselect all messages |
| Navigation | |
| p | Read previous message |
| n | Read next message |
| g | Expand folder |
| k | Collapse folder |
| Ctrl + [ | Navigate through tabs-right to left |
| Ctrl + ] | Navigate through tabs-left to right |
| Ctrl + \ | Close tab |