Zoho Mail User Guide

iPhone IMAP Configuration

Configure your Zoho Mail Account as IMAP in iPhone

  1. Enable IMAP access in the Zoho Mail Settings page. (Login to Zoho Mail >> Settings >> POP/ IMAP and Email Forwarding >> Enable IMAP).
  2. Tap the Mail icon in your iPhone home screen. 
  3. Tap Add account >> Other 
  4. Provide your Name, Email Address, Password and a short Title to the account. Tap Next
  5. You may require Application Specific password to set up the account in other devices, if Two Factor Authentication is enabled for your account.
  6. In the next screen, select IMAP. 
  7. In the name field, provide the name, the way you want it to appear in the outgoing emails. 
  8. In the email address specify your complete email address. If you are a domain user in Zoho Mail, provide user@yourdomain.com. Personal users can provide username@zoho.com 
  9. In the Incoming Mail Server section provide the details below.
    1. Hostname : imap.zoho.com
    2. Username : Your Zoho Email Address
    3. Password :  Your account password. (You may require Application Specific password to set up the account in other devices, if Two Factor Authentication is enabled for your account)
  10. In the Outgoing Mail Server section provide the details below.
    1. Hostname : smtp.zoho.com
    2. Username : Your Zoho Email Address 
    3. Password : Your Zoho Password (You may require Application Specific password to set up the account in other devices, if Two Factor Authentication is enabled for your account)
       
  11. By default, iPhone checks the server details without SSL and give an error message. Ignore the error message and tap OK. 
     
  12. Tap Next and select Save to save the details provided. 
  13. You need to edit the Account settings and change advanced configuration details for your settings to work. 
  14. To provide Advanced configuration details, Tap Settings >> Mail from your iPhone's home screen.
  15. Tap to select the email account you created. 
  16. Scroll down and Tap "Advanced".
    1. Under Incoming Settings select "ON" for "Use SSL"
    2. In the Server port type in 993
    3. Save the settings and go back to 'Account Info'
  17. Scroll down and select "SMTP" to provide the port details there.
    1. From the list of added SMTP Servers, select 'smtp.zoho.com'
    2. Under Outgoing Mail Server select "ON" for "Use SSL"
    3. Type in 465 for the Port. 
  18. Based on the updated configuration details, iPhone will check the server again. On successful login, the account will be created and emails will start syncing. 
  19. Upon successful completion, you will be navigated to Mails screen.
  20. To configure folder settings for synchronization, select the new account and Click Advanced.
  21. In Mailbox behaviors, map the iPhone/ iPad/ iPod folders to the folders in the Server.

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