Yes, you can obtain your own domain based email address in the form of email@example.com instead of firstname.lastname@example.org. Click Enable Mailhosting located on the top of options in your Zoho Mail integrated view and go through the simple steps that follow. If you do not already own a domain, you can buy a domain during the process of enabling Email Hosting. Else, you would have to verify the existing domain you own.Learn more.
Mail hosting with Zoho is a very simple 4 step process.
If you are able to send using your domain based email address in Zoho, but not receive emails, you need to modify the MX Records of your domain to point to Zoho. The two records that need to be added to receive emails are listed below:
Learn more about MX Records.
You need to change your MX Records after you have added user mailboxes. In case you have created users without mailboxes, the emails to your domain may be bounced. Hence ensure that you have verified your domain, created users mailboxes before you change the MX Records of your domain.Learn more.
Sometimes the DNS changes take upto 24 hrs to take effect. The change depends on the TTL time set for your domain. You can check whether your MX records have been updated from the third party tools like www.mxtoolbox.com.Learn more.
Sender Policy Framework (SPF) is an email validation system designed to prevent email spam by detecting email spoofing, a common vulnerability, by verifying sender IP addresses. SPF allows administrators to specify which hosts are allowed to send mail from a given domain by creating a specific SPF record (or TXT record) in the Domain Name System (DNS). Mail exchangers use the DNS to check that mail from a given domain is being sent by a host sanctioned by that domain's administrators.
The valid SPF Record for Zoho hosted domain is : v=spf1 mx include:zoho.com ~all .Learn more.
Zoho Mail supports Categories in Zoho contacts where you can add different contacts to categories. These categories can be picked from the address book when you send an email. If you are hosting your domain with Zoho, you may also define Groups, which offer more flexibility than Distribution lists or categories. Learn more about Groups.
The various plans and the pricing details are available in the ‘Pricing page.
You can customize by adding Logo to your business account. On adding Logo, when the members of your Organization log in to their respective email accounts, the Logo added by you will be reflected across their accounts.
You can also use the CNAME Records of your domain to customize the URL. The members of your Organization can log in to their mailbox at mail.yourdomain.com.
When you sign up for a Zoho account, you will register using an email account. That email address will be your Primary email address.
When you create an email account in Zoho Control Panel, that email address may be already registered for some other account. In such a case, an invitation email will be sent to the other Zoho account, requesting the user to join your Organization.
Once the user accepts the invitation, they will be a part of your organization.
When your create an alias with an email address that is already registered for some other account in Zoho, you will see that ‘Email already exists’. In such a case, you need to change the Primary email address of the other account in Zoho, to create the email alias in your Organization.
Mail Policies are the limits or restrictions you can use to control the email behavior for different sets of users in your Organization. Refer Mail Policy for more information.
You can specify the attachment restrictions, domain restrictions etc in a customized Mail Policy in the Control Panel. Zoho Mail also allows you to associate different Mail Policies for different set of users.
You can add IP restriction in Zoho Mail to ensure that certain set of users or your entire Organization logs in only from a particular range of IP Address. However, ensure that the Super Admin is able to login without any issue and the IP address range is static in your Organization.
In case your Email Provider allows IMAP Access of your accounts in the existing server, you can do an IMAP Migration to migrate in your entire set of emails to the corresponding accounts in Zoho using the Migration Tool in the Admin Console.
You can import contacts in CSV format in Zoho Mail. You can also import your Gmail, Yahoo contacts directly from the Import option in the Contacts Application (contacts.zoho.com).
When you login as a Super Administrator to contacts.zoho.com, you will have the permission to Add, Edit or Delete Shared Contacts.
You can start the migration after you point the MX Records to Zoho. After you complete the steps mentioned in the Mail Hosting process, and start receiving emails in Zoho, you can schedule migration for users in batches of 10. Since you would have started receiving emails in Zoho, there will not be any loss of data.
The duration of the Email migration will be based on the amount of data you have in your GApps accounts.