Zoho Mail User Guide

Preparation Tasks:

  1. The destination email accounts needs to be created in Zoho before the Migration process. Refer this help page for the detailed steps for Email Hosting Process.
  2. Identify a root folder in the system you want to run the migration wizard.
  3. Create subfolders in the format user1@yourdomain.com, user2@yourdomain.com etc. where user1@yourdomain.com is the email account in Zoho, to which the emails should be migrated.
  4. The email accounts should exist under your Organization.
  5. Place the corresponding EML files under the respective folders.
  6. Create a text file with the target email account details listed one below the other.
  7. Cross verify the text file content with the subfolder details.

Steps to execute the Zoho Mail Migration Wizard (Multiple EML Migration):

  1. Launch the Wizard using the desktop shortcut or execute the file 'ZohoMigrationWizard.exe' from \Zoho\Zoho Migration Wizard\bin folder, under the installation path.


  2. The Wizard starts with the Introduction dialog. Select EML Migration and Click Next
  3. In the next screen select 'Multiple' to run migration for a multiple users.
  4. In the Data Location Path, upload the text file created in the preparatory task.
  5. Provide the Zoho Admin credentials and click 'Next’.
  6. The next dialog lists the details of the usernames you have provided in the text file.
  7. Once the accounts has been populated, verify the Summary, and click Next.
  8. Click the 'Verify' button, to check the existence of the accounts in Zoho.
  9. Once you click Next, the migration process will begin transferring of data from your EML files to the specified Zoho Mail account.
  10. After all the EML files have been migrated, you will get a notification message.
  11. You can click on 'More Details' to view a detailed Migration summary.
  12. In case there are any migration errors, it will be displayed in the Migration Information page.

Steps to execute the Zoho Mail Migration Wizard :

  1. Launch the Wizard using the desktop shortcut or execute the file 'ZohoMigrationWizard.exe' from \Zoho\Zoho Migration Wizard\bin folder, under the installation path.
  2. The Wizard starts with the Introduction dialog. Select EML Migration and Click Next
  3. In the next screen select 'Single' to run migration for a single user.
  4. Provide the Zoho User credentials and click 'Next’.
  5. In the next dialog, Click Browse and locate the folder that has the EML files
  6. Once you click Next, the migration process will begin transferring of data from your EML files to the specified Zoho Mail account.
  7. After all the EML files have been migrated, you will get a notification message.
  8. You can click on 'More Details' to view a detailed Migration summary.
  9. In case there are any migration errors, it will be displayed in the Migration Information page.

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