Purchasing LiveDesk is quite simple and easy. Zoho LiveDesk was engineered from the ground for businesses of all shapes and sizes.
LiveDesk can be purchased only by the portal owners.
A click over the “Upgrade now” will display you a pop up for selecting additional agents, payment frequency and the actual amount to be paid for your subscription. Click “Continue” to proceed for the payment. You can also add additional agents based on your need for the current chosen plan.
LiveDesk has two payment frequency.
Note: For yearly purchase we do offer a discount of 10 percent on all the paid plans.
On clicking “Continue” LiveDesk displays a form, where you have to enter your Credit Card Details such as :
Click “Review Your Order” to move further. At any time if you like to cancel the payment click “Cancel”.
Note: All the fields are mandatory.
Now that you have entered the card details you can review your order before proceeding further. You can review the current subscription details, future payment details along with your billing information.
Click “Checkout” to complete the payment process. Your LiveDesk account will be upgraded instantly if the transaction is successful.
Yes, LiveDesk allows you to change your plan whenever you want, even during your free trial. You can upgrade, downgrade, or add agents in LiveDesk at any time. LiveDesk is specifically formulated for you to have the ability to change, when your needs changes.
To upgrade your plan visit the "Purchase" tab, and click on the link “Change Plan” in your plan details section or click “Change Plan“ in the bottom.
To downgrade your plan visit the "purchase" tab, and click on the link “Change Plan” in your plan details section or click “Change Plan“ in the bottom.
To include additional agent license please visit the "Purchase" tab and click on the link “Add agents” in your plan details section.
Visit your "purchase" tab, and click on the link “reduce agents” in your plan details section.
Yes, you can. Go to “Next transaction details” section on your "Purchase" tab and click “Change Credit Card”.
To view your past subscription details visit the "Purchase" tab and click on "Subscription History".
After your 30-day trial expires you will need to purchase a monthly or yearly subscription to convert your trial account. If you choose to not subscribe to Zoho LiveDesk after your trial ends, your account will be downgraded to our free plan, where you can continue to chat with your customers with basic features.
We accept payment via Visa, MasterCard, American Express, Discover, JCB. We will also accept your offline payment and PayPal only for yearly subscriptions, which also come with a 10-percent discount. Please drop an email to firstname.lastname@example.org to know more.