You can use the Estimate Notification template to personalize the message sent to the customer when the estimates are emailed. Once the message is changed in the notification template, it becomes a standard for all future estimate notifications. To personalize your estimate notification, follow the steps below:
Estimate Notification
- Go to the 'Settings' tab.
- Select the 'Email' sub-link. This opens the 'Email Settings' page.
- Click on the 'Estimate Notification' link as shown in the image below.

Here, you can find the template for the message to be sent when the estimates are emailed to the customer. A default template is provided where you can modify it according to your preference.
Edit the Estimate Notification Template
| Subject | This would be the subject of the e-mail that would be sent to your customer. |
| Message | You can edit the default message to fit your needs. Also, you can make use of the placeholders to add additional information to the message. A placeholder in a template is a filler text surrounding the actual value it represents by a % sign. To make use of a placeholder in your text, just position the cursor at the position at which you would like the placeholders value to be shown and click on the placeholder. Click here to see the list of available placeholders. |
You can use the Invoice Notification template to personalize the message sent to the customer when the invoices are emailed. Once the message is changed in the notification template, it becomes a standard for all future invoice notifications. To personalize your invoice notification, follow the steps below:
Invoice Notification
- Go to the 'Settings' tab.
- Select the 'Email' sub-link. This opens the 'Email Settings' page.
- Click on the 'Invoice Notification' link as shown in the image below.

A default template is provided where you can modify it according to your preference. The placeholder "OnlinePaymentURL" will provide a link to the online payment page. When the particular link is clicked, your customer will be directed to the online payment gateway (PayPal/ Authorize.net/ Google Checkout) selected at the time of creating the invoice.
Edit the Invoice Notification Template
| Subject | This would be the subject of the e-mail that would be sent to your customer. |
| Message | You can edit the default message to fit your needs. Also, you can make use of the placeholders to add additional information to the message. A placeholder in a template is a filler text surrounding the actual value it represents by a % sign. To make use of a placeholder in your text, just position the cursor at the position at which you would like the placeholders value to be shown and click on the placeholder. Click here to see the list of available placeholders. |
Use the Credit Note notification template to personalize the message sent to the customer when the credit note details are emailed. Once the message is changed in the notification template, it becomes a standard for all future credit note notifications. To personalize your credit note notification, follow the steps below.
Credit Note Notification
- Go to the 'Settings' tab.
- Select the 'Email' sub-link. This opens the 'Email Settings' page.
- Click on the 'Credit Note Notification' link as shown in the image below.

Here, you can find the template for the message to be sent when the credit notes are emailed to the customer. A default template is provided where you can modify it according to your preference.
Edit the Credit Note Notification Template
| Subject | This would be the subject of the e-mail that would be sent to your customer. |
| Message | You can edit the default message to fit your needs. Also, you can make use of the placeholders to add additional information to the message. A placeholder in a template is a filler text surrounding the actual value it represents by a % sign. To make use of a placeholder in your text, just position the cursor at the position at which you would like the placeholders value to be shown and click on the placeholder. Click here to see the list of available placeholders. |
Payment Thank-You note can be automatically emailed to your customer when they make online payments. You can configure it to look like a receipt as well. Edit the message text using the correct placeholders found on the right hand side of the page.
Payment Thank-You
- Go to the 'Settings' tab.
- Select the 'Email' sub-link. This opens the 'Email Settings' page.
- Click on the 'Payment Thank-You' link as shown in the image below.

Here, you can find the template for the message to be sent when the payment is made by your customer. A default template is provided where you can modify it according to your preference.
Edit the Payment Thank-You Note
| Subject | This would be the subject of the e-mail that would be sent to your customer. |
| Message | You can edit the default message to fit your needs. Also, you can make use of the placeholders to add additional information to the message. A placeholder in a template is a filler text surrounding the actual value it represents by a % sign. To make use of a placeholder in your text, just position the cursor at the position at which you would like the placeholders value to be shown and click on the placeholder. Click here to see the list of available placeholders. |
You can now send all the transactions done with your customers for a specific period in a PDF file. A standard template is available for the email content when you attach your customer transacation PDF. To personalize the message content in the email and to set it as a template, follow the steps below:
Customer Statement
- Go to the 'Settings' tab.
- Select the 'Email' sub-link. This opens the 'Email Settings' page.
- Click on the 'Customer Statement' link as shown in the image below.

Here, you can find the template for the message to be sent when the customer statements are emailed to them. A default template is provided where you can modify it according to your preference.
Edit the Customer Statement
| Subject | This would be the subject of the e-mail that would be sent to your customer. |
| Message | You can edit the default message to fit your needs. Also, you can make use of the placeholders to add additional information to the message. A placeholder in a template is a filler text surrounding the actual value it represents by a % sign. To make use of a placeholder in your text, just position the cursor at the position at which you would like the placeholders value to be shown and click on the placeholder. Click here to see the list of available placeholders. |
Whenever you send an invite to a user, a welcome email is sent notifying the user about the invitation. To personalize the email content for the user invite, follow the steps below:
User Invite
- Go to the 'Settings' tab.
- Select the 'Email' sub-link. This opens the 'Email Settings' page.
- Click on the 'User Invite' link as shown in the image below.

Here, you can find the template for the welcome message to be sent to the user. A default template is provided where you can modify it according to your preference.
Edit the User Invite
| Subject | This would be the subject of the e-mail that would be sent to the new user. |
| Message | You can edit the default message to fit your needs. Also, you can make use of the placeholders to add additional information to the message. A placeholder in a template is a filler text surrounding the actual value it represents by a % sign. To make use of a placeholder in your text, just position the cursor at the position at which you would like the placeholders value to be shown and click on the placeholder. Click here to see the list of available placeholders. |
Have a personalized signature for all the outgoing emails and notifications. Follow the steps below to set up a template:
Signature
- Go to the 'Settings' tab.
- Select the 'Email' sub-link. This opens the 'Email Settings' page.
- Click on the 'Signature' link as shown in the image below.

Here, you can find the template for the signature. A default template is provided where you can modify it according to your preference.
Edit the Email Signature
| Message | You can edit the default message to fit your needs. Also, you can make use of the placeholders to add additional information to the message. A placeholder in a template is a filler text surrounding the actual value it represents by a % sign. To make use of a placeholder in your text, just position the cursor at the position at which you would like the placeholders value to be shown and click on the placeholder. Click here to see the list of available placeholders. |