Zoho Outage on Monday, June 11th

General | June 11, 2012 | 1 min read

On Monday June 11th all of our services experienced an outage that lasted slightly over half an hour. As of 2:13 pm Pacific all of our services are back up and running. If you are still having any issues, please hit refresh in your browser.

As always, you can get the latest status of our services, get help and contact us at twitter.com/zoho and at facebook.com/zoho.

We apologize for this outage. We know it’s Monday and you just want to get your week up and running. For the technically-inclined, we’ll follow-up soon with an update about the causes of this service interruption.

### 6/14 Update
After doing some digging around, and then some more digging, our operations team gave us an update about the service interruption. It was due to a flood of abnormal traffic directed at one of our services. As a (planned) reaction to this, our firewalls performed as expected and dropped this traffic from getting into our data center. This abnormal traffic saturated our links, which resulted in users experiencing delays and interruptions during this half-hour period. Everything was restored to normal after we were able to stop the traffic flood. We are still investigating the origin of this traffic spike in order to prevent it from happening in the future.

Rodrigo

  1. Doug McRae

    Thank you. I dislike disruptions but I’ve never worked with a service provider who seem to care more than Zoho. Thanks!