As of 9:05 AM Pacific time, we started encountering difficulties in many Zoho services. The services affected are Zoho Mail, Books and Support, as well as some sporadic issues in other services. We have narrowed it down to network issues in our data center, and we are analyzing it. We will restore services as expeditiously as possible.
We apologize for the inconvenience.
Update: as of 12 noon PST, we have restored Zoho Mail, Support and Books. We still are not completely out of the woods, and we are monitoring all services closely. Meanwhile, we are also looking at the root cause of today’s outage. We will make a detailed post as soon as we determine the root cause, and we will outline the actions we are taking to make sure this does not recur. Please accept our humble apologies.