Cloudcamper provides cloud computing solutions and online software to small and medium business as well as to divisions within larger enterprises. The company is a reseller for both Zoho and Google Apps. Cloudcamper has its main office in Oostende, Belgium as well as five remote offices, each staffed by one of the company’s five partners.
The distributed nature of Cloudcamper skill sets, mirrors the distributed nature of the company’s work force. However, when a client needs a cloud solution that requires the talents of several Cloudcamper partners, the company has to act as a single, unified organization.
To that end, the company needed a way to coordinate the activities of its partners and its contract developers working on any given client project.
The Zoho Solution
For Cloudcamper, Zoho Projects provides cloud-based collaboration that supports the company’s structure and work style.
“If we didn’t use
Zoho Projects, our job would be hard. We’d have to use
a shared spreadsheet or something to get an overview of all our
projects,” says Philip Debaere, managing partner at Cloudcamper. “Now, we open Zoho Projects and in one view, we
see all our open projects and their status. And the integration of the
other Zoho applications means that, for instance, I can send a project
to a customer in Zoho CRM and pull an invoice from Zoho Projects in Zoho
Invoice. Those features are really strong and well executed.”
Cloudcamper relies on Zoho Projects to track the time, partners and contract developers spend on tasks. Debaere and his partners review these time logs to calculate the profitability of projects and to uncover problems in project delivery. The information may be used to adjust prices to more accurately reflect time investments.
The Zoho Projects Gmail Contextual Gadget keeps Cloudcamper users in their Gmail user interface but lets them create a project, transform an email into an actionable task, assign tasks, and more.
Read more on how Cloudcamper benefited from using Zoho Projects.
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