Zoho CRM - Editions & Pricing

Attract, Retain and Delight More Customers. Grow your company into a customer-focused organization.

STANDARDSales Automation for SMBs

US$12 /user /month

Free Edition Features


Sales Forecasting

Reports & Dashboards

Document Library

Marketing Campaigns

Mass Email

Product Customization

100,000 records

Plan Details


US$20 /user /month

Standard Edition features


Email Integration

Social CRM

Inventory Management

Workflow Automation

Role-based Security

Call Center Connectors

Unlimited records

Plan Details

ENTERPRISECRM for multi-level organizations

US$35 /user /month

Professional Edition features


Territory Management

Custom Modules

Google AdWords Integration

Custom Functions

Time-based Actions

Custom Related Lists

Multiple Currencies

Plan Details

CRM PLUSCustomer-centric organizations

US$50 /user /month

Enterprise Edition features


Email Marketing

Help Desk

Customer Surveys

Visitor Tracking

Social Media Marketing

Project Management

Advanced Analytcis

Plan Details

Startups? You can continue to use our Free Edition (free for 3 users) forever - Click Here

Lead management

Account management

Contact management

Sales Opportunities

Tasks, Calls and Calendar

Mobile App

Feeds for collaboration

1GB File Storage

5000 records

Web Forms

Developer API

and more


What is Zoho CRM?

Zoho CRM is a Software as a Service (SaaS) solution that delivers complete CRM functionality at a fraction of the price of other offerings. With Zoho CRM you can manage all your Sales, Marketing, Customer Support & Service, Inventory Management and Email within in a single business system.

What types of payment do you accept?

We accept payment via Visa, MasterCard, American Express and PayPal. We also accept payment via bank transfer or check transfer for yearly subscriptions. For further details, please contact sales@zohocorp.com.

Can I get a demo of Zoho CRM?

Yes, we would be happy to demonstrate Zoho CRM via a Web-conference at your convenience. The demo lasts anywhere from 45 minutes to one hour. To schedule your personal session, please contact sales@zohocorp.com.

Is my data safe?

We’re fanatical about keeping your data safe and secure. Our facilities feature stringent 24/7/365 security with video monitoring, biometric access, and advanced fire/flood/theft monitoring systems. Our robust network security system employs the latest encryption and intrusion detection/prevention technologies.

Does Zoho CRM support multiple languages?

Yes, we support 13 languages viz., English (USA), English (UK), Chinese, French, German, Italian, Japanese, Polish, Portuguese, Portuguese (Brazil), Spanish, Swedish and Vietnamese.

Are you US/EU Safe Harbor Compliant?

Yes. We comply with the EU Safe Harbor framework as set forth by the Department of Commerce (USA). This also applies to the collection, use, and retention of user data from the European Union. For more information, please read our US/EU Safe Harbor Privacy Policy.

Can I upgrade, downgrade or cancel anytime?

Of course. Zoho CRM is a pay-as-you-go service (monthly or yearly), so you can make changes whenever you need.

How do I upgrade my Free Edition to a Paid Edition?

Simply log in to Zoho CRM, click the Upgrade Link on the Home Page, and follow the steps on the Subscription Page.

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