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Zoho CRM is available in Free, Professional and Enterprise editions.
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Enterprise Edition
$ 25 /User /Month
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Professional Edition
$ 12 /User /Month
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Free Edition
Free for 3 Users
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Sales Force Automation |
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Leads
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Contacts
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Accounts
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Opportunities
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Integration with LinkedIn
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Pulse
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Sales Forecasting
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Marketing Automation |
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Campaigns
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Email Templates
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Unlimited
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Unlimited
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5
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Email Opt-out
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Email Marketing
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250 emails/day
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250 emails/day
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Auto-responders
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Customer Support |
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Cases
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Solutions
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Inventory Management |
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Products
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Price Books
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Sales Quotes
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Sales Orders
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Invoices
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Vendors
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Purchase Orders
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Common Features |
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Tasks, Log a Call and Calendar
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Product Customization
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Reports & Dashboards
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Web Forms |
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Leads
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20
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10
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1
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Contacts
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20
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10
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1
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Cases
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20
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10
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1
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Notify Owner
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File Storage |
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Default Storage (per organization)
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500 MB
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250 MB
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100 MB
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Extra Storage
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$4/month/GB
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$4/month/GB
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$4/month/GB
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Data Administration |
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Data Storage(Records)
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Unlimited
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Unlimited
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100,000
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Import Data (per batch)
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20,000
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10,000
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1,000
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Export Module Data
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De-duplicate Data
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Export All Data (Data backup)
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$10/request
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$10/request
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$10/request
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API for Third-party Integration
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Security Administration |
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Profiles
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25
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15
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Organization Hierarchy (Roles)
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250
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5
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Field-level Security
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Data Sharing Rules
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Groups
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Workflow Management |
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Workflow Rules
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30/module
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10/module
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Workflow Alerts
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Workflow Tasks
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Workflow Field Updates
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Webhooks
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Pulse Follow-ups
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Case Escalation Rules
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Additional Features
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Mail Merge with Zoho Writer
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Group Chat
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Web Tabs
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Autoresponders
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Data De-duplication Tool
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Data Sharing Rules
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Groups
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Workflow Field Updates
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Webhooks
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Pulse Follow-ups
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Case Escalation Rules
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Extras & Add-ons
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Enterprise Edition
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Professional Edition
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Free Edition
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Zoho CRM Mobile Edition |
$3 /User /Month
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$3 /User /Month
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$3 /User /Month
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View Records
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Free
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View Related Records
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Free
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Search Records in Phone or Zoho CRM Service
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Free
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Send Email to Leads & Contacts through iPhone
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Free
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Make Phone Calls using iPhone
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Free
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View customer location in Google Maps
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Free
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View Records in Offline Mode
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Free
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Create, Edit or Delete Records
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Log Phone Calls
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Create, Edit or Delete Records in Offline Mode
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Other Add-ons
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Zoho Mail Add-on
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$3 /User /Month
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$3 /User /Month
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$5 /User /Month
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Integration with Zoho Support
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$3 /User /Month
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$3 /User /Month
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$3 /User /Month
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Integration with Zoho Creator
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Free
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Integration with Zoho Projects
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Free
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Free
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Plug-in for Microsoft Outlook
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$3 /User /Month
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$3 /User /Month
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$3 /User /Month
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Plug-in for Microsoft Office
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$3 /User /Month
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$3 /User /Month
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$3 /User /Month
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Zoho CRM for QuickBooks
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$25 /Organization / Month
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$25 /Organization /Month
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Zoho PhoneBridge for Call Centers
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$6 /User /Month
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$6 /User /Month
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$6 /User /Month
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What is Zoho CRM?Zoho CRM is an on-demand CRM service. It empowers organizations with a complete customer relationship lifecycle management solution. It helps you to manage your organization-wide Sales, Marketing, Customer Support & Service, Inventory Management and Email in a single business system. Can I get a demo of Zoho CRM?Yes, we would be happy to demonstrate Zoho CRM (~45min to 1hr) through Web-conference according to your business needs. To schedule a personalized demo session, please fill the Demo Request form. Does Zoho CRM support multiple languages?Yes, we support 13 languages viz., English (USA), English (UK), Chinese, French, German, Italian, Japanese, Polish, Portuguese, Portuguese (Brazil), Spanish, Swedish and Vietnamese. Can I upgrade, downgrade or cancel anytime?Yes, Zoho CRM is a pay as you go (monthly or yearly) service so you can upgrade, downgrade or cancel at any time. How do I upgrade my Free Edition to a Paid Edition?If you have signed up for Free Edition and want to upgrade to Professional or Enterprise Edition, log in to Zoho CRM, click Upgrade link from the Home page and then follow the steps in Subscription page. |
What types of payment do you accept?We accept payment via Visa, MasterCard, American Express and PayPal (you must have an account with PayPal). We also accept payment via bank transfer or check transfer for yearly subscriptions. For further details, please contact . Is my data safe?We take different steps to ensure the safety of your data. These include Physical security practices (24x7x365 security, video monitoring, biometric access, bullet-resistant walls, etc.), Network security (encryption and intrusion detection & prevention), People, Processes and Redundancy & Business Continuity. Are you US/EU Safe Harbor Compliant?Yes, we are US/EU Safe Harbour Compliant. Zoho complies with the EU Safe Harbor framework as set forth by the Department of Commerce (USA). This applies to the collection, use, and retention of user data from the European Union. For more information, please read our US/EU Safe Harbor Privacy Policy. For more information, please Contact Us |
CRM >> Editions & Pricing
© 2012, ZOHO Corp. Affordable On-demand, Web-based,
Customer Relationship Management (CRM) Software
