Zoho CRM has made us effective beyond imagination. Chambers of commerce must encourage business-houses to use CRM. Also it's so effectively priced while making the existing employee more efficient. Truth be told it's like shifting to Mac from any other company and the difference of good to great is truly felt there.
Saurabh Maskara, CEO, Mahabir Industries
Zoho is nicely designed CRM software addressing various needs, with user friendliness and adaptability to User requirements.
Pravin Kulkarni, Founder Safrane Technologies
With Zoho CRM, we now have complete visibility of our clients and client interactions. We also have an easy way to follow up on the leads we get from our website. Zoho CRM lets us disperse those leads to our team, and we’ve set up some automated processes, alerts and tasks to make sure that we give our customers the best possible service and support.
Kevin Lippert, President JetHub LLC | Case Study
With Zoho CRM, my clients can invite me in and let me log in to their CRM accounts to help manage them and train them on how to use the CRM, So we’re there from the beginning, helping our clients to set up Zoho CRM, and then we’re actually using Zoho CRM with them as they’re going through training to make sure that they’re developing the system. Because without a system, they’re not going to go very far.
Teddy Anderson, Owner Anderson Sales Advantage | Case Study
I was with Salesforce before I moved to Zoho CRM, and I found Salesforce to be outrageously expensive for what it was providing, For me, nothing in Salesforce was any more powerful than what I can do with Zoho CRM. But Zoho CRM costs just a fraction of Salesforce – $15 per month vs. $100 per month – so I’m saving over $1,000 per year per user.
John Buerger, CFP™ Professional ALTUS | Case Study
The interface is very intuitive, I barely had to use the help feature to get it up and running. Their Gmail task gadget is great as I have all the info I need on one screen. I also like the report customization capability.
Overall, it is clear Zoho had the small business owner in mind when designing this. The automation of my sales process using this tool has significantly improved the efficiency of my pipeline & sales process management.
Mark Belchetz, CEO MB Consulting Inc.
Although Zoho CRM is free, it offers great value and they also have an invoice component as well. There are some add-ons like Outlook integration, Google Apps integration and email marketing that will cost a few dollars per user, but, it's very reasonably priced for the functionality you get.
I think Salesforce is way over-priced and Zoho is going to give you everything you need.
John Joyce, Founder, CEO The Small BizNest
Really like how the logic flows. Also a convenient way to enter into CRM with realistic upgrade paths - job well done, technical & marketing.
Graham B, SwingLab
We use ZOHO crm and are very happy. The first three users are free and its pretty easy to use. Its very powerful and integrates with google apps too! We tried sales force but its much more expensive and we dont need everything it has to offer at this time.
Joseph Apfelbaum, CEO Ajax Union Inc
As a previous GoldMine and SalesForce.com company administrator, I feel like I know my way around CRMs, and am happy to tell you that Zoho CRM rocks! We love it, and can't wait on you guys to get more Mac friendly with your other products!
Angie Clowers, Director of Operations, Appendant Marketing Group
ZOHO, A great easy to use CRM product! It helps us keep organized with our contacts and leads. It is also allowing us to become Americas favorite LIVE CHAT SOFTWARE provider.
Adam J. Stass, WebsiteAlive
I just wanted to let you know how much we appreciate a service like yours being out there. I run a non-profit annual golf outing and our list of contacts has grown to over 500. We've got a few key people who are responsible for working with our contacts (golfers, donators, etc) and we've always been working from an ever growing Excel spreadsheet. Growing both in the number of contacts and number of db fields.
You can imagine how difficult it is at the end of every year merging 3 different spreadsheets. Your free service will save us an immeasurable amount of time and headaches. Hope your free service remains that way. Thanks so much.
Dave Barry, The BC Open U.A
I have been using zoho.com for almost a year and I love it. The CRM is easier to use than salesforce.com and MUCH less expensive. The other tools like Zoho Meeting are great too. I recommend zoho.com to everyone I know!
Jim Soucy, Compass Health Insurance
Using Zoho CRM in support of our business and think it is a brilliant way to centralise all our sales processing.
John Zamick, Dist Gen
We're Mortgage Brokers. Zoho allows us to keep track of all of our Loan Officers, Licenses, Federal & State Regulatorary agency contacts and cases, Vendors, Issues of Complaints, payments to vendors and regulatory agency fees and much, much more.
It is as good as Salesforce but far more user friendly and priced within most small businesses' budgets. Highly recommended to anyone looking for an affordable CRM as a database to keep track of employees, clients, vendors and critical related business events.
Fernando Mendi, 1st Continental Mortgage, Inc.
Zoho CRM is a powerfull application, which contributes to my business
Douwe van Oosten,Van Oosten Management
It took so long to find a great CRM solution and NOW WE HAVE IT. We have used salesforce, ACT and tried many others - Either too expensive, not enough features or just plain hopeless - ZOHO is the perfect fit for functionality and price.
So good that we have recommended it to our overseas partners and suppliers - FANTASTIC! - keep up the good work and thanks for a brilliant solution at an affordable price. Really great.
I first looked at ZOHO CRM because of the price. I decided to implement it for my company because of the quality. I decided to invest in the platform because of the innovation.
In my experience implementing a number of CRM systems from Salesforce.com to NetSuite, ZOHO’s feature set and ease of use made it the best fit for my company regardless of price.
Adam Stone, Founder, President & CEO, D-Tools, Inc
ZOHO CRM is simply the best. Without reading ANY help files I was up in running with the ZOHO CRM system in days! By day #4 I had trained my entire team on all processes and functionality and setup a series of automated actions to streamline my operations.
I am not a programmer and I have never built databases before, but because of the intuitive and logical interface I was able to setup the entire system myself in the same time it would take me to communicate my requirements to a team of programmers.
Unfortunately, I spent 3 months in pursuit of a solid CRM – I was in what I call “CRM Limbo” trying out just about every CRM trial on the net, and getting more and more frustrated with each one. I went through 7 other systems before I embarked on ZOHO through a google search. With other CRM’s I just didn’t know where to start! Very discouraging!
The 3 things make ZOHO a winner are that it’s easy to setup, it’s easy to customize as your business evolves, and it’s easy to use and train employees on. I recommend ZOHO to everyone!
Mr. Steve Giovi, CEO, ImplantVision Communications LLC
I have found it to be extremely useful in staying organized. It’s a very affordable and useful solution for small and medium size businesses and definitely worth checking out. So far no disappointment.
Mike C,Henchmen Productions, LLC
Finally, someone has listened to growing small businesses that have enterprise needs without enterprise size budgets. The intuitiveness of Zoho CRM has increased our user CRM adoption rate; which has increased our business process awareness and our overall profitability.
Michael Mincey, President, Power Systems Direct, Inc.
We’re testing zoho crm and all I can say is WOW! WOW! WOW! We are salesforce.com users and tired of their aggressive salesmen and lack of customer support. They spend so much time marketing their very OLD product and recent big wins - ignoring the small to medium businesses who built salesforce.com (except of course when your sales guy contacts you to sell more stuff - whatever happened to CRM?) Go ZOHO!
Justin K, Source:InsideCRM Blog
As a complete novice to CRM software never having worked in a sales environment I had a hard time understanding all the CRM solutions that I tried.
Not so with Zoho CRM I found it easy to understand straight out of the box, it did everything that I wanted and more including integration with outlook.
Best of all it is free for the first 3 users, I would be very happy to pay for it though just for the ease of use and convenience - the help is good though a little light in places.
Overall I am very pleased after becoming very disheartened with other CRM products that I tried."
Lee Edge, BITS Ltd.
Well, I was in for a pleasant surprise! Zoho CRM turned out to be a very solid product. It's flexible enough to allow for tab, field and sales process customization; has integration with web forms (which to me is a must have these days); has potent workflows allowing for alerts and messages; I haven't tried lead assignments, but is has that as well.
It has everything one needs for support including the knowledge base and a well thought out quotation/product price management engine. But most of all, it's polished! The big problem with the software these days is that it's become "feature check mark driven" and usability improvements rarely make their way onto developer's schedules. Well, this is definitely not the case with Zoho. Two thumbs up and 5 stars!
Dima (Dan) Itkis, NPD Product/Project Manager focusing on SaaS projects