craigdonnelly: We just migrated our CRM system from salesforce.com to zoho CRM. Annual cost for Salesforce was $1600. Cost for zoho is $300.
melcooper: #zohocrm I bundle Zoho CRM with all my new website proposals to leverage the fantastic web form capability. Great value!
jfloyd: Zoho CRM adds the ability to manage your email from within the application. Only CRM that I know has this feature
The Zoho CRM - Workflow Management empowers you to automate your sales, marketing, support processes. Customer records are assigned or transferred from one user to another for action, according to a set of predefined rules. The key benefits of Workflow management are improved efficiency by eliminating many unnecessary steps in updating records, better process control by improved business process through standardizing working methods and reduced operating costs.
Zoho CRM enables Lead Assignment rule in Lead management for assigning leads generated through import or web integration to the sales reps based on different criteria (region, country, company, etc.) automatically. Another workflow rule in the Opportunity management is Big Deal Alert . This rule is triggered when the sales amount and probability of winning business deal crosses a significant value which can be notified to the management and other colleagues in your team.