Zoho CRM - Professional Edition

Pricing
Cost	US$ 12 /month, per user
Free Trial Period	15 Days
CRM Modules
Leads and Sales Opportunities
Accounts and Contacts
Document Library
Cases, Solutions and Escalation Rules
Campaigns, Email Marketing, and Email Opt-out
Activities, Calendar and Reminders
Pulse
Macros
Sales Forecasting
Integration with LinkedIn
Integration with Facebook
Integration with Twitter
Unlimited Reports, Dashboards and Schedule Reports
Mail Merge with Zoho Writer
Inventory Management
Products & Price Books
Sales Quotes
Sales Orders
Invoices
Vendors
Purchase Orders
CRM Administration
Data Storage	Unlimited Records
File Storage (PDF, DOC, XLS, PPT etc.)	250 MB / User
Developer API	250 Requests / User / Day or 5,000 Requests / Day / Organization, whichever is lower
Import Data	10,000 Records per batch
Roles, Profiles and Field-level security
Workflow Rules, Alerts, Tasks and Field Updates
Web Form for capturing Leads and Contacts
Advanced Product Customization
Copy Customization
Technical Support through Forums, Email and Telephone

Extras & Add-ons	Price
Zoho CRM Mobile Edition - Read Only
Zoho CRM Mobile Edition - Read/Write	USD 3 /month, per User
Integration with Zoho Campaigns
Integration with Zoho Reports
Integration with Zoho Support	USD 3 /month, per User
Integration with Zoho Projects
Zoho PhoneBridge for Call Centers	USD 6 /month, per User
Zoho CRM for QuickBooks	USD 25 /month, per Organization
Zoho Mail	USD 3 /month, per User
Zoho CRM Plug-in for Microsoft Outlook	USD 3 /month, per User
Zoho CRM Plug-in for Microsoft Office	USD 3 /month, per User
Data backup	USD 10 per Request