CRM Help

Zoho CRM for Google Account Users

This feature is for the Google Account users.
Google Apps Account users can refer to Zoho CRM for Google Apps Users

Zoho CRM for Google makes it easier for your business to collaborate, communicate and share information, all in a single, centralized place. If you are using Google Contacts and Google Calendar, you can now synchronize contacts and calendar between Zoho CRM and Google. Using the Zoho mail Add-on, you can also configure your Gmail account within Zoho CRM and get all the incoming and outgoing customer emails associated to the records.

Benefits

  • Be up-to-date with the CRM appointments by synchronizing them with your Google Calendar and collaborate with your colleagues.
  • Easily synchronize and get access to your Gmail contacts from within Zoho CRM.

Key Features

The table below provides details on the various features, their availability in Zoho CRM Editions.

Feature Description Availability in Zoho CRM
Synchronize Google Contacts Schedule synchronization of contacts between Zoho CRM and Google Contacts. Professional and Enterprise Editions
All Zoho CRM users can sync contacts
Synchronize Google Calendar Schedule synchronization of calendar events between Zoho CRM and Google Calendar. Professional and Enterprise Edition
All Zoho CRM users can synchronize Calendar entries
Google AdWords Integration Import your AdWords marketing investments into Zoho CRM to see which keywords and campaigns are responsible for each offline sale and export Zoho CRM sales data into AdWords to optimize your bids and budgets better. Enterprise Edition
Users with administrator permission can set up the integration.
Configure Gmail (Using Zoho Mail Add-on feature) Configure Gmail within Zoho CRM and associate incoming and outgoing  customer emails to CRM records Professional and Enterprise Editions
Users with Zoho Mail Integration permission in their profile.

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