CRM Help

Installing App in Android Phones

Pricing information

Description Free Edition Professional Edition Enterprise Edition
Price USD 3/user/month USD 3/user/month USD 3/user/month
Zoho CRM Modules Leads, Accounts, Contacts, Potentials, Tasks, Events, and Calls
View Records Free
View Related Records Free
Search Records (Phone or Zoho CRM Online Service) Free
Send Email to Leads & Contacts through Android Mail Client Free
Make Phone Calls using Android Free
View prospect or customer location in Google Maps Free
Create, Edit or Delete Records
Log Phone Calls
View Records in Offline (Airplane) Mode Free
Create, Edit or Delete Records in Offline Mode

Important Cases

  • The Trial version for the Mobile Zoho CRM is available in all the Editions.
  • In the Enterprise Edition, once the Mobile CRM Trial is over, you will still be able to access Zoho CRM in your device with Read Only Access.
  • If you are in the Enterprise Trial version and you enable Mobile Trial, you will have full access to all the features.

Prerequisites

Zoho CRM requirements:
You must have:

  • A valid and active Zoho CRM Account.
    In case you have not signed up for Zoho CRM, please click here.
  • Mobile Edition activated for your account.
    If you are the administrator, you can Subscribe to the Mobile Edition.
  • The permission to view Zoho CRM modules. See Also Managing Profiles

Android Requirements:

  • You need an OS 2.2 or above in your Android phone.

Internet Connectivity:
Zoho CRM for Android requires a Wi-Fi network to communicate with Zoho CRM. However, you can also work with the local data in your device when you have no connectivity to the internet. The updates will sync with your master CRM account when you are connected to a wi-fi or cellular network.

Installing Zoho CRM for Android

You can download and install the Zoho CRM application from Google Play.

Note

  • In order to work with the application, you need to purchase the mobile edition for 3/user/month USD.
  • Initially when you sign in to Zoho CRM using your Android phone, 1000 records in the Contacts module and 200 records for each of the other modules will be downloaded.

To install Zoho CRM from Google Play

  1. Open Google Play, in your Android phone.
  2. Search for Zoho CRM.

  3. Tap Zoho CRM in the product Info screen.
  4. Tap Download.
  5. Tap Accept & Download.
    The application will be automatically installed.

Troubleshooting and Support

For any troubleshooting and support you can reach the Zoho Mobile team using the feedback form (mentioned above) and submit your questions. You can also mail your questions to support@zohomobile.com

Top