Zoho CRM for Google Apps

Zoho CRM for Google Apps makes it easier for your business to collaborate, communicate and share information, all in a single, centralized place. If your business is using Google Apps, you can now synchronize Google Mail and access other information from within Zoho CRM.

Your business is sure to gain an edge with better collaboration and customer information with the features that helps you to attach documents from Google Drive, export events to Google Calendar and add contacts from Google Contacts, configure Gmail, all directly from inside Zoho CRM.

Benefits

• Manage all your Email interactions with customers in a single place.
• Better perspective on your customers' views and needs as you can track the Email interactions handled in Google Mail inside Zoho CRM and vice versa.
• Free yourself from the hassles of attachments and mismatches in versions as you can directly attach files from Google Drive within Zoho CRM.
• Be up-to-date with the CRM appointments by exporting them to your Google Calendar and collaborate with your colleagues.
• Easily import and get access to your Gmail contacts from within Zoho CRM.
• Quickly access and view your CRM data by embedding CRM gadgets on iGoogle, Google Mail and Google Sites.
• Log in to Zoho CRM from Google's universal navigation with your Google Apps credentials.

Key Features

The table below provides details on the various features, their availability in Zoho CRM Editions, and pricing information.

Feature	Description	Availability in Zoho CRM
Activate Zoho CRM from Google Apps	To activate Zoho CRM from Google Apps - Solutions Marketplace	Free, Professional and Enterprise Editions
Add Users from Google Apps	To add users from Google Apps to Zoho CRM	Free, Professional and Enterprise Editions Only Google Apps Administrators can add users in Zoho CRM. Zoho CRM - Pricing Info: Free Edition - Free for 3 users Professional Edition - $12/user/month Enterprise Edition - $25 /user/month
Import Contacts from Google Apps	To import business contacts from Google Apps to Zoho CRM Contacts module and then share with other CRM users	Free, Professional and Enterprise Editions All Zoho CRM users can import data into Contacts module as per the role-based security
Synchronize Email	To send and receive Emails to business contacts from Google Mail and synchronize with Zoho CRM data. You can also send and receive Emails from Zoho CRM and update in Google Mail.	Available with Zoho Mail Add-on. All Zoho CRM users with Zoho Mail Add-on enabled can send or receive Email from Leads or Contacts modules. Zoho Mail Add-on - Pricing Info: Free Edition Users - $ 5 / user / month Professional / Enterprise Edition - $ 3/user/month
Attach Files from Google Drive	To attach files (documents, spreadsheets, presentations etc.) from Google Drive to Zoho CRM modules	Only Professional and Enterprise Editions All Zoho CRM users can attach documents to the CRM modules as per the role-based security
Export Events to Google Calendar	To export events from Zoho CRM to Google Calendar and then share with Google Apps users	Free, Professional and Enterprise Editions All Zoho CRM users can export events from Zoho CRM to Google Calendar.
Embed Zoho CRM gadgets	To embed Zoho CRM gadgets for Leads, Accounts, Contacts, and Tasks into Google Sites, Gmail and iGoogle	Free, Professional and Enterprise Editions All Zoho CRM users can view CRM data as per the role-based security
Zoho CRM Contextual Gadget for Gmail	To add leads/contacts and the related notes, tasks, potentials to your Zoho CRM account from within Gmail.	Free, Professional and Enterprise Editions All Zoho CRM users of the Google domain can use this gadget in Gmail
Zoho CRM Web Forms for Google Sites	To create web forms and publish it to Google Sites.	Free, Professional and Enterprise Editions All Zoho CRM users can create web form and publish them as per the role-based security
Synchronize Google Contact	To schedule synchronization of contacts between Zoho CRM and Google Contacts.	Professional and Enterprise Editions All Zoho CRM users can sync contacts
Synchronize Google Calendar	To schedule synchronization of events between Zoho CRM and Google Calendar.	Professional and Enterprise Edition All Zoho CRM users can synchronize Calendar entries
Export Tasks to Google Tasks	To export tasks from Zoho CRM to Google Tasks.	Free, Professional and Enterprise Editions All Zoho CRM users can export tasks from Zoho CRM to Google Apps

Administrator Functions Activate Zoho CRM from Google Apps Marketplace | Add Google Apps users to Zoho CRM

User Functions Import Contacts from Google Apps | Synchronize Google Contacts | Configure Google Mail | Export Events to Google Calendar | Attach files from Google Drive | Zoho CRM Contextual Gadget for Gmail | Web Forms for Google Sites | Synchronize Google Calendar | Export to Google Tasks

Embed Gadgets Embed Zoho CRM gadget into Google Sites | Embed Zoho CRM gadget into Gmail | Embed Zoho CRM gadget in iGoogle