In Zoho CRM, you can create forecasts for a financial year and for each quarter by entering data manually. The forecasts are useful for users (who have opportunities assigned to them) and their managers. You can create forecasts for a specific quarter only once. For example, if you create a forecast for Quarter 1 in Year 2011, then you cannot create another forecast in the same quarter. You can only modify the existing quarter details.
To create forecasts
After creating forecasts, you can add potentials in each month. Once the potential is closed it is automatically displayed under forecast history. All the potentials created are displayed under sales person's monthly forecast list for follow-up.
In the Forecast Details page, the following details are displayed:
This option allows you to configure the Fiscal Year Settings according to you organization's Fiscal cycle. Once the Fiscal start month is selected, fiscal quarters are automatically rolled up. You can also specify the fiscal year name based on the start or the end month. For example, let's say your fiscal year starts in April 2010 and ends in March 2011. If you choose the fiscal year to be based on the start month, the year name will be displayed as 2010 (wherever applicable) and if you choose the fiscal year to be based on the end month, the year name will be displayed as 2011.
To set up Fiscal Year