Developer API Help

API Limits

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The Zoho CRM API is available in all editions of Zoho CRM. To use the API, you'll require the Zoho CRM Authentication Token from your CRM account. Please make sure that you have the permission to access the API service. If you do not have permission, please contact your CRM administrator.

API Limit

Zoho CRM Edition API Requests - Upper Limit Limit for getSearchRecords and
getCVRecords methods
Free Edition 250 requests/day/organization

To optimize your API usage, get maximum 200 records with each request and insert, update or delete maximum 100 records with each request.
250 requests/day/organization

You can get maximum 200 search results with each request.
Standard Edition

Min - 1000 requests/day/organization

Max - 5000 requests/day/organization or 250 requests /user license whichever is lower.

To optimize your API usage, get maximum 200 records with each request and insert, update or delete maximum 100 records with each request.

Example: If you have purchased 10 user licenses, you are allowed 2500 requests per day. Using each of those 2500 requests, you can update maximum 100 records. That would be 2500 x 100 i.e. 250,000 records can be updated/inserted/deleted per day.

Maximum - 250 requests/day/organization

You can get maximum 200 search results with each request.
Professional Edition

Min - 2000 requests/day/organization

Max - 10000 requests/day/organization or 250 requests /user license whichever is lower.

To optimize your API usage, get maximum 200 records with each request and insert, update or delete maximum 100 records with each request.

Example: If you have purchased 10 user licenses, you are allowed 2500 requests per day. Using each of those 2500 requests, you can update maximum 100 records. That would be 2500 x 100 i.e. 250,000 records can be updated/inserted/deleted per day.

Maximum - 250 requests/day/organization

You can get maximum 200 search results with each request.
Enterprise Edition

Min - 3000 requests/day/organization

Max - 25000 requests/day/organization or 500 requests /user license whichever is lower.

To optimize your API usage, get maximum 200 records with each request and insert, update or delete maximum 100 records with each request.

Example: If you have purchased 10 user licenses, you are allowed 5000 requests per day. Using each of those 5000 requests, you can update maximum 100 records. That would be 5000 x 100 i.e. 500,000 records can be updated/inserted/deleted per day.

Maximum - 250 requests/day/organization

You can get maximum 200 search results with each request.

Important Notes:

  • The PST Time zone will be considered.
  • We notify CRM administrators (Users with "Administrator" profile) if your organization exceeds the API limit. We also provide API Statistics for better assessment of your integration requirements.
  • In case, your application requires more than the upper limit, your additional API requests will not be processed. To avoid data transfer issues, please assess your API requirements well in advance. If you need any help, please contact our Support at support@zohocrm.com

Check API Request Usage

You can view the total limit for API calls and the current day's API usage in Zoho CRM.

  1. In Zoho CRM, click Setup > Developer Space > CRM API.
  2. In the CRM API page, the Usage Information section lists the per day usage and total limit for the API calls.

 

 

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