Zoho CRM - Features

Features List :

Zoho CRM empowers organizations with a complete relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system.

	Sales Force Automation Web-to-Lead Forms, Lead Qualification, Opportunities, Accounts, Contacts, and Sales Forecasting
	Marketing Automation Campaigns, ROI, Lead Generation and Email Marketing
	Customer Support & Service Cases and Solutions
	Inventory Management Products, Price Books, Quotes, Sales Orders, Invoices, Vendors, and Purchase Orders
	Reports & Dashboards Standard Reports, Customizable Reports and Dynamic Dashboards
	Workflow Management Workflow Rules, Triggers, Alerts and Notifications
	Role-based Security Roles, Profiles, Groups, Field-level Security, and Data Sharing Rules
	Outlook Plug-in Synchronize Contacts, Appointments, Tasks & add incoming and outgoing emails to CRM

3 users free, Additional at $12 / user / month

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"I first looked at ZOHO CRM because of the price. I decided to implement it for my company because of the quality. I decided to invest in the platform because of the innovation.
In my experience implementing a number of CRM systems from Salesforce.com to NetSuite, ZOHO's feature set and ease of use made it the best fit for my company regardless of price."

Adam Stone
President, D-Tools, Inc.

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