Automate day-to-day sales activities, and do not spend time on data administration. You can focus on selling and not on the actual sales process.
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Capture visitor information from websites into CRM. Publish spam free forms and automate your lead generation process.
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Define rules to automate your sales activities. You can also assign leads automatically to sales reps with Lead Assignment rules.
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Use Opportunity Tracking tools to stay on top of your business deals. Store and manage details of all deals like the amount, sales stage and even competitor information. Sales specific Reports & Dashboards give you quick and easy analysis of your sales pipeline.
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A customer call? Business Card View gives the basic contact information instantly. And if you are looking for past conversations, it is right below the Business Card View. No more searching, no more scrolling and you have faster access to customer information.
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Know more about your prospects from their LinkedIn profiles. Associate profiles to contacts or leads, send invitations to connect, view updates and comment on these updates - all from within your CRM account.
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Remain connected and be up-to-date while on the go. The Mobile Edition gives you instant access to sales data from your hand-held devices. Your customer information is at your finger tips even at remote locations with the native applications for iPhone and Blackberry.
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Using Google Apps for your business? Zoho CRM works seamlessly with Google Apps making it easy to collaborate, communicate and share information. Whether it's Google Email, Docs, Contacts, Calendar or Tasks, it is tightly linked with your CRM account.
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CRM Features
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Customer Relationship Management (CRM) Software