You manage your customer relationships with your CRM, yet most customer interactions happen over e-mail. How do you quickly and simply keep your CRM up-to-date with your latest E-mail activities? The Zoho CRM Mail Add-on automatically tracks for you the e-mail conversations you've had with your customers. You don't need to CC: anyone or forward your e-mails to a particular address. You can also choose what e-mails to share with your team and which ones to keep private.
Price Starts at: USD 3 / user / month
Your benefits
Centralize all customer information and email correspondence inside Zoho CRM
Associate customers' email conversation with CRM data
Share and update customer-specific emails with other users within the account
Send and receive emails simultaneously in CRM and your favorite POP-based email client
Key Features
Email tab inside Zoho CRM
Send and receive all your mails without leaving Zoho CRM
Share customer e-mails with your colleagues
Thread view of Email conversations
Integrate with Gmail, Yahoo, Hotmail and any other e-mail services that support POP (most modern services and servers do)
"I first looked at ZOHO CRM because of the price. I decided to implement it for my company because of the quality. I decided to invest in the platform because of the innovation.
In my experience implementing a number of CRM systems from Salesforce.com to NetSuite, ZOHO´s feature set and ease of use made it the best fit for my company regardless of price."