For years, Nancy Williams had been stuck in an aggravating and costly cycle of upgrading her desktop applications. Williams, who just launched InfoZario, an online/offline training business for information management finally decided to dump her desktop applications for cloud-based Zoho applications. She choose not only Zoho CRM , but many of the other applications in the suite as well, such as documents, spreadsheets, projects, and soon the mail client, she said.
For others still stuck in the desktop software upgrade cycle looking to move over to cloud-based productivity applications, Williams recommends starting with Zoho’s mail suite to get comfortable with using applications in the cloud. As soon as you feel comfortable with those applications, start using CRM immediately.