Zoho CRM Mobile Edition

Zoho CRM Mobile Edition is a native application that lets you access your CRM data anywhere, anytime from your mobile phones (iPhone, Android and BlackBerry). With it, you get instant access to the Leads, Accounts, Contacts, Potentials, Cases and the Activities modules right from your smartphone - even when you're in offline mode and don't have internet access.

With the Zoho CRM Mobile Edition, you will stay on top of the latest business developments, collaborate with your team and take the right business decisions, no matter where you are.

Business Benefits

• Better Customer Interactions:
  Access customer information while on the go and respond to calls or emails instantly.​
• Improve sales follow-up accuracy:
  Never miss out on a customer call or meeting. You have real time access to the latest information on all your business opportunities from your smartphone.
• Increase Productivity:
  Make real time updates from the field. Edit or update details like lead status, qualification, expected revenue and sales opportunity details.
• Airplane Mode:
  Access your CRM account from remote locations and even when you are not connected to a cellular or Wi-Fi network. Updates will automatically synchronize when you connect to a network.

Key Features

• Get instant access to customer information from the Leads, Contacts, Accounts, Potentials, Cases and Activities modules.
• Add tasks, events and notes to a lead, an account or a contact
• Create, View, Update and Delete records from your hand-held devices
• Import contacts from smartphone to Zoho CRM app
• Export contacts and leads from Zoho CRM app to smartphone
• Locate directions from the address information using the 'Show Map' feature
• Send Emails to leads and contacts
• Make calls to your leads and contacts
• Log calls made to leads and contacts instantly
• Search for records either in the server or in your device
• Access your account in the offline mode

Web Application for Mobile Phones

You can also access Zoho CRM from your mobile's phone web browser. Stay connected with your Zoho CRM data from iPhone, Android, Blackberry and any mobile phones with a mobile web browser.

The main difference between the mobile web access and the Zoho CRM Mobile Edition is that you'll need a working internet connection (Wi-Fi or cellular) to use the mobile web version, while the Zoho CRM Mobile Edition works even when you don't have connectivity. Mobile web access is available free of charge for all Zoho CRM users.