Your customers can create trouble tickets via online form and track its status easily over the web.
Offers everything you need to manage your help desk tickets and hardware/ software inventory.
You can add unlimited number of custom fields to your form. You can also rearrange/rename them.
Zoho Creator Helpdesk pulls out Google App users automatically for admin to assign role - technician/ requester to users.
Companies who are using Google Apps now can use Zoho Creator Helpdesk to offer better customer service to their customers.
Zoho Creator Helpdesk pulls out Google App users automatically into Helpdesk so that the admin can assign role (technician/requester) to each users. All your users can access Helpdesk right from their Google One bar. More FAQ's
Built as an alternative to expensive and complicated helpdesk systems, Zoho Creator Helpdesk's free plan offers 2 technicians for free and the paid plan starts at just $15 for 3 techs/month.
We provide a free 15 day trial period so you can fully test the service before purchasing. Pricing Plans
Surely! Zoho Creator Helpdesk offers flexibility to customize your helpdesk to suit your business.
The Admin user can customize Forms, Fields and Views (Reports), add new forms and views (reports) and customize the look and feel of the Helpdesk app.