Transforming business operations with low-code-powered solutions: BSP's approach to success
"Zoho's applications cater to a wide range of business requirements. However, when businesses need an even more tailored approach, Zoho Creator steps in as the hero. Not only does it complement and enhance the existing Zoho suite, but its scalability ensures that it can adapt to evolving business needs, providing a sustainable and flexible solution. This adaptability supports long-term usage for our clients, empowering them to address their unique business challenges effectively."
— Youness Outlou, Chief Technology Officer, BSP
The company
BSP Corp
BSP is a Zoho Premium Partner that uses Zoho to build solutions that address business needs in CRM, ERP, analytics, accounting, customer support, marketing, and productivity.
The challenges
BSP sought to broaden its reach across various industries by providing businesses with solutions that could digitize their processes. This ambition led to the search for a development platform enabling its team to create applications tailored to meet different business needs with minimal coding experience.
The company's chief technology officer (CTO), Youness Outlou, who has a background in development, found Zoho Creator and was impressed by its ease of use, powerful features, and scalability. In 2015, the company began using the platform to optimize its own operations, and then adopted Creator to develop fully customized solutions for businesses worldwide, enabling them to achieve better growth and efficiency.
The solution
The company leveraged Zoho Creator as a primary tool to offer comprehensive solutions tailored to various needs. It also uses Zoho CRM and Zoho Books to streamline processes, boost efficiency, and secure a competitive edge.
"Zoho's applications, like CRM, Books, and Inventory, provide robust customization options that cater to a wide range of business requirements. However, when businesses require an even more tailored approach, Zoho Creator steps in as the hero. Not only does it complement and enhance the existing Zoho suite, but its scalability also ensures that it can adapt to evolving business needs, providing a sustainable and flexible solution. This adaptability supports long-term usage for our clients, empowering them to address their unique business challenges effectively. "
— Youness Outlou, Chief Technology Officer, BSP
Customer stories
Over time, the company evolved into a leading Zoho Partner, distinguishing itself as a trusted advisor to businesses. It empowers them with custom solutions that transform their operations by harnessing the full potential of Zoho's suite of products. To provide more insight into their journey, Outlou shared a few interesting client cases that exemplify the optimal use of Zoho Creator:
Armoires AD Plus: Crafting quality cabinetry
Armoires AD Plus (AD+) is a family-owned Quebec-based company specializing in designing, manufacturing, and installing custom kitchen and bathroom cabinets, with almost three decades of experience.
AD+ faced significant challenges in managing operations. The business needed a solution to track processes including purchasing raw materials, product design, and installation. Additionally, they also wanted a single platform that all the departments could use. This search led them to a consulting partner who would help them in choosing the right technology, which is when they encountered BSP.
After thorough conversations, AD+ decided that Zoho Creator would work best for them. The customized solution they built resulted in a significant increase in turnover, initially by 13%. By implementing a single solution across the company, employees gained access to real-time information. This has streamlined operations and facilitated an efficient flow throughout the entire process.
Cogiscan: Transforming inventory management with low-code
Cogiscan is a connectivity, track, trace, and control (TTC) solutions provider in the electronics manufacturing industry. Established in 1999 and headquartered in Bromont, Canada, with satellite offices worldwide, Cogiscan’s solutions have helped to optimize manufacturing operations in over 450 factories.
As the company grew in scale, it struggled to manage its inventory and streamline other processes.
In 2021, Cogiscan sought a comprehensive solution to address their challenges. As a long-time Zoho CRM client, they were familiar with Zoho and looked to BSP to explore other Zoho applications. BSP recommended Zoho Creator and utilized the platform to build a customized inventory management system for them. This included integrating their solution built on Zoho Creator with other Zoho apps, such as Zoho Books, Zoho CRM, and Zoho Analytics. This helped Cogiscan operate seamlessly across business functions.
Here's what they had to say:
"As suggested by BSP, Zoho Creator 6 was precisely what we needed to develop a customized inventory management system. The C6 environment allowed us to build, develop, test, and tweak without hindering our real-time operations. Additionally, Zoho Creator's low-code feature was crucial in maintaining our aggressive timeline and going live on schedule. "
— Benoit Ouellet, Senior Director - Technology, Cogiscan
Benefits
Consulting services: BSP provides expert consulting services to help businesses select and utilize the appropriate Zoho application, simplifying processes and maximizing efficiency. This guidance ensures clients can achieve their digital transformation goals and maintain a competitive edge.
User training and support: The company offers comprehensive user training and ongoing support to ensure that businesses can fully leverage the capabilities of their Zoho applications. This benefits businesses from the knowledge and skills that BSP provides, enabling them to use their solutions effectively and drive business growth.
Ongoing application maintenance: BSP ensures applications remain optimal through regular maintenance and updates, helping businesses stay ahead of the curve. With this approach, clients benefit from the reliability and stability that BSP offers, allowing them to focus on their core business activities without worrying about anything.
Looking forward
BSP remains focused on delivering tailored solutions to address the unique needs of their clients. The company aims to leverage Zoho Creator's AI capabilities to build more customized solutions for their customers in the future.
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Frequently Asked Questions
What is Zoho Creator?
Zoho Creator is a low-code application development platform that allows users to create custom applications on their own, with minimal coding experience. The intuitive drag-and-drop interface empowers developers and business users to build web and mobile applications that satisfy all their unique requirements with ease.
Are applications built on Zoho Creator scalable?
Applications built on Zoho Creator are built to auto-scale—the back-end infrastructure seamlessly scales as business demand grows. Currently 14,000+ customers across 180+ countries are using over 6 million applications built using Zoho Creator, a testimony to the power of the platform.
Does Zoho Creator have a free plan?
Yes, Zoho Creator has a free plan. This plan comes with a limited feature set and only has one user, one application access, 250 MB storage, and 1,000 records. However, you have the option to upgrade to the paid plan whenever you wish.
What can I build on Zoho Creator?
Be it a task manager, a CRM, an ERP, or an application for almost any situation—you can build it on Zoho Creator. Just drag and drop elements on our visual builder and see your apps come alive instantly.
Can I build mobile apps on Zoho Creator?
Yes, the apps you build on the web run natively on PCs, tablets, and both iOS and Android mobile devices. You can also rebrand them and share it with your employees and customers instantly.