The portal owner is the only person who can upgrade the account.
To upgrade your plan :
For example, if you currently have 50 active projects you can't downgrade to the express plan because the express plan only allows 20 projects. You'll have to delete or archive 30 projects before you can downgrade to standard plan
Absolutely. Zoho BugTracker is a pay as you go service so you can upgrade, downgrade, or cancel at any time.
The portal owner is the only person who can downgrade the account.
To downgrade to a free plan :
You're now downgraded from a paid plan.
We currently accept payments via Visa, MasterCard, American Express. We do accept payments via PayPal upon user request. For PayPal related payments you need have an account with PayPal.
In addition, we also accept payments via check transfer but we provide this facility only for Yearly subscription irrespective of the selected plan and not otherwise.