• How can I upgrade to a higher plan?
• How can I downgrade from a higher paid plan to a lower paid plan?
• Can I upgrade/downgrade or cancel a plan at anytime?
• What kind of payments do you accept?

1. How can I upgrade to a higher plan ?

You can upgrade the plan from the Upgrade/Billing tab on the Home page. The portal owner is the only person who can upgrade the account. Learn More.

2. How can I downgrade from a higher paid plan to a lower paid plan ?

Yes, you can downgrade to any plan from the Upgrade/Billing tab on the Home page. Learn More.

3. Can I upgrade / downgrade or cancel a plan at anytime?

Absolutely. Zoho BugTracker is a pay as you go service so you can upgrade, downgrade, or cancel at any time..

4. What kind of payments do you accept?

We currently accept payments via Visa, MasterCard, American Express. We do accept payments via PayPal upon user request. For PayPal related payments you need have an account with PayPal.

In addition, we also accept payments via check transfer but we provide this facility only for Yearly subscription irrespective of the selected plan and not otherwise.